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Healthcare Ethics Ireland

Contact · Ireland · Medical Council · NMBI · Dental Council · Pharmaceutical Society of Ireland · CORU

We are here to help

Contact Healthcare Ethics Ireland

about our online and face-to-face remediation courses for professionals facing a complaint, an investigation or a fitness to practise inquiry, about CPD, and about buying for a team

  • Enquiries handled in confidence
  • All five Irish regulators
  • Twelve months of access

Get in touch

[email protected] The fastest route, and the best one for anything with detail.
Contact form Further down this page.

Healthcare Ethics Ireland is based at 119 Marylebone Road, London NW1 5PU, United Kingdom. The courses on this site are written for healthcare professionals in Ireland. We reply to every enquiry within 30 days.

Contact form

Write to us

Fill in the fields and press send. If you would rather write to us directly, use [email protected].

A personal address is fine if you would rather not use a work one.
Or email [email protected] directly.

How we handle what you send is set out in our privacy policy.

Two routes

Two ways to reach us

Email

Best for anything with detail: which courses cover which areas, quotes for a team, invoices and receipts, how the Bulk Buy Offer works, or trouble getting into a course you have already bought.

[email protected] Write in your own words. There is no form to fill in first.

Contact form

Best if you would rather fill in a few fields than compose an email from scratch. It opens your own email app with everything already written, so you can read it back before you send it.

Back to the form Name, email and your message. Telephone number optional.

Before you write

Read the course pages first

Each profession has its own page, setting out how its regulator handles a complaint and the courses written to its own code, with a selector that narrows them by the type of concern. If you know which regulator is writing to you, start there and choose in your own time. Each page links to the regulator’s own guidance for professionals who have had a complaint made about them.

Teams and organisations

Buying for more than one person

Hospitals, the HSE and its services, GP practices, pharmacies, dental practices and nursing homes can buy places for several professionals at once. Tell us how many people and which areas you need covered, and we will put a quote together.

  • 2 or more courses for one person The Bulk Buy Offer prices 2 or more courses by the number you choose and needs no quote. The prices and the saving are set out on the Bulk Buy Offer page.
  • Several colleagues Email the number of places and the areas you want covered. We will quote and can invoice your organisation.
  • Course licences and the member discount scheme Two arrangements, and an organisation may hold both. Both are set out on the Course Licences & Member Access page, and the contractual detail is in our terms and conditions.
  • Invoices and purchase orders Tell us what your finance team needs on the invoice and we will raise it that way.

Handled in confidence

What happens to what you tell us

People who write to us are in the middle of something difficult. It is reasonable to want to know where your message goes before you send it.

  • We do not contact your regulator Nothing you tell us is shared with your regulator, a Preliminary Proceedings Committee or an inquiry committee. We have no reporting relationship with any of them.
  • We do not contact your employer Unless your employer is the one buying the course and has asked us to confirm completion, and you are told that before the course opens.
  • Your enquiry is not marketing data We answer your question. We do not add you to a mailing list because you asked one.
  • Courses are taken privately Online courses are worked through on your own device. Nobody is told you have enrolled.

Contact details and response routes written and last reviewed by Dr Shehzad Iqbal, MBBS, MRCS, MRCGP, Postgraduate Certificate in Healthcare Law and Ethics, University of Dundee. Last reviewed . How we handle personal information is set out in our privacy policy.

Questions people ask before writing

Frequently asked questions

Short answers to what people ask before they get in touch.

Can you advise me on my own complaint?

No. We are not solicitors and we are not your indemnifier. We cannot tell you how to respond to your regulator, what to put in a submission, or what the outcome is likely to be.

For advice on your own matter, speak to your indemnifier, your union or professional body, or a solicitor. What we can answer is which courses cover which areas, how access works, and anything about buying.

How do I work out which courses I need?

Start with the page for your profession. Each one lists the 24 courses for that profession, with the ethics and professionalism pair written to its regulator’s code, and a selector that narrows them by the type of concern.

If you have read the page and are still unsure, write to us and say which areas you want covered. You do not need to tell us anything about your own matter for us to answer that.

Is my enquiry confidential?

Yes. We never tell your regulator, a Preliminary Proceedings Committee or an inquiry committee that you have written to us, bought a course or taken one. We keep no register any of them can search and no regulator has an account with us.

How we handle what you send is set out in our privacy policy.

I have a deadline in a few days. Is it worth starting now?

It can be. The courses are self-paced and open the moment payment clears, so there is nothing to schedule and nobody to wait for. Each carries 2 CPD hours on a certificate issued by Healthcare Ethics Courses.

No course from us or from anyone else determines the outcome of a complaint or an inquiry. If a deadline is the reason you are buying, say so in your message and we will tell you plainly whether we think it helps.

Will a course change the outcome of my complaint?

No, and we will not tell you otherwise. No provider’s course determines what a regulator or its committees decide. Be wary of anyone who says differently.

What a course can do is help you think through what happened and how you would approach it now, and give you a dated record that you did. What you do with that is yours.

Can I buy courses for colleagues or for my team?

Yes. Hospitals, the HSE and its services, GP practices, pharmacies, dental practices and nursing homes can buy places for several professionals at once. Tell us how many people and which areas you need covered and we will put a quote together.

The arrangements are set out on the Course Licences & Member Access page.

I have bought a course but cannot get into it

Email us from the address you bought it with and say which course. That is enough for us to find the purchase and put it right.

Access runs twelve months from the date of purchase. Within that period you may return to the course as many times as you like, including after completing it.

Can I have an invoice or receipt for my employer?

Yes. Tell us what your finance team needs on the invoice, such as a purchase order number or a particular billing address, and we will raise it that way.

If your organisation is buying on your behalf, it sees your assignment, completion and date, and nothing else.

I am not registered in Ireland. Are these courses relevant?

They are written to the codes the five Irish regulators publish and use Irish terms throughout, so they suit a professional registered in Ireland best. A professional whose registration has lapsed, who is applying to return to a register, or whose profession is not yet regulated in Ireland can take them too.

Healthcare Ethics Ireland serves professionals in Ireland. If you are registered elsewhere, write and say where, and we will point you to the right site.

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