Ethics and Ethical Standards for Dentists and Dental Professionals
Dental Council process Add to basketHealthcare Ethics Ireland
Dental Council of Ireland · Fitness to Practise Committee · The Council’s sanction · High Court confirmation
For Dentists and Dental Professionals in Ireland
Remediation courses for Dentists and Dental Professionals facing a Dental Council complaint, fitness to practise inquiry or allegation of professional misconduct
Remediation courses for dentists and dental professionals in Ireland responding to a complaint to the Dental Council, an application for an inquiry before the Fitness to Practise Committee, or a sanction the Council is considering under the Dentists Act 1985.
- A complaint to the Dental Council about your conduct or your care
- An application for an inquiry before the Fitness to Practise Committee
- A written notice of the proposed evidence under the Dentists Act 1985
- An allegation of professional misconduct measured against the Code of Practice (2022)
- A concern about honesty, records, fees or a conflict of interest
- A boundaries concern involving a patient or a colleague
- A sanction before the Council: advice, admonishment, censure, conditions, suspension or erasure
- Any other ethical concern or allegation of unethical conduct
- 24 courses
- 2 CPD hours per course
- Certificate on completion
- Written to the Dental Council process
- From €70 a course (Bulk Buy of 10)
Dr Shehzad IqbalFounder, course author and facilitatorMBBS, MRCS, MRCGP
Dr Mo MirzaCourse facilitatorMedically trained, UCL London
Ludmila UpenieceBusiness development and supportPsychology, UEL London
At a glance
- Who it is for
- Dentists and dental professionals facing a Dental Council complaint, an application for an inquiry, a Fitness to Practise Committee inquiry or the Council’s decision on sanction
- Regulator covered
- The Dental Council of Ireland under the Dentists Act 1985 — its Fitness to Practise Committee and the Council itself — and confirmation by the High Court
- CPD
- 2 hours per course
- Access
- Immediate, online, twelve months from purchase
- On completion
- A dated certificate for your response, your reflection or your remediation plan
- Price
- From €70 a course (Bulk Buy of 10)
Certificate issued by Healthcare Ethics CoursesRemediation courses for regulatory processes.
Buying several
A remediation portfolio is better with more courses
Courses are €100 each (€70 with Bulk Buy 10). If you are building a remediation plan you may need several. Bulk Buy is 2 or more courses: two courses are €175, three are €250, five are €400 (20 per cent off) and ten are €700 — ten for the price of seven, a saving of €300. The saving is applied in the basket.
The more courses you choose, the less each one costs
| Courses | Price | You save | Per course |
|---|---|---|---|
| 1 | €100 | No saving | €100 |
| 2 | €175 | €25 | €88 |
| 3 | €250 | €50 | €83 |
| 5 | €400 | €100 | €80 |
| 10 | €700 | €300 | €70 |
If you are responding to a complaint or a fitness to practise inquiry, you can start with the Core Set — the ethics and professionalism pair written for your profession, insight, reflection, remediation, ensuring no repeat, the fitness to practise process, dealing with a complaint, and rebuilding trust — and add courses for the specific concern raised.
Choosing your courses
Which courses should you take?
The Core Dental Council Remediation Set applies to every complaint, whatever the concern. Choose the type of concern named in your letter and you will see the courses that address it directly.
Core Dental Council Remediation Set
Recommended for every complaint you are currently facing, whatever the concern. These cover insight, reflection, remediation and the risk of repetition — the four things a remediation response has to show before the Fitness to Practise Committee and the Council decide.
Choose the concern raised
Select the type of concern named in your letter. The Core Set above applies to every complaint whatever the concern.
Ethics & Ethical Conduct
If the complaint concerns ethical judgement or behaviour, or an allegation of unethical conduct measured against the Code of Practice regarding Professional Behaviour and Ethical Conduct (2022).
Primary recommended courses 15 the 9 Core Set courses apply to every complaint — the rest address this concern directly
Professionalism and Professional Standards for Dentists and Dental Professionals
Dental Council process Add to basketPrivacy, Consent and Chaperone in Healthcare Practice
Dental Council process Add to basketConfidentiality in Healthcare Practice
Dental Council process Add to basketDuty of Candour for Healthcare Professionals
Dental Council process Add to basketEffective Communication for Healthcare Professionals
Dental Council process Add to basketInsight for Fitness to Practise
Dental Council process Add to basketReflection for Fitness to Practise
Dental Council process Add to basketRemediation for Fitness to Practise
Dental Council process Add to basketEnsuring No Repeat of Misconduct or Mistake in Future Practice
Dental Council process Add to basketFitness to Practise for Healthcare Professionals
Dental Council process Add to basketDealing with a Complaint or Investigation Professionally
Dental Council process Add to basketRebuilding Trust of Patients, Colleagues, the Public and the Regulator
Dental Council process Add to basketFurther relevant courses 9 related areas that can arise alongside this concern
Documentation for Healthcare Professionals
Dental Council process Add to basketEthical Boundaries with Patients and Colleagues
Dental Council process Add to basketProfessional Boundaries Course
Dental Council process Add to basketSocial Media Professionalism and Boundaries for Healthcare Professionals
Dental Council process Add to basketEnsuring Teamwork and Collaboration
Dental Council process Add to basketEnsuring Clinical Competence and Patient Safety
Dental Council process Add to basketPrescribing Guidance and Standards for Healthcare Professionals
Dental Council process Add to basketProbity and Honesty for Healthcare Professionals
Dental Council process Add to basketFinancial Integrity for Healthcare Professionals
Dental Council process Add to basketProfessionalism, Conduct & Attitude
If the complaint alleges unprofessional behaviour or conduct, or raises concerns about communication, documentation or your attitude towards patients or colleagues.
Primary recommended courses 14 the 9 Core Set courses apply to every complaint — the rest address this concern directly
Professionalism and Professional Standards for Dentists and Dental Professionals
Dental Council process Add to basketEthics and Ethical Standards for Dentists and Dental Professionals
Dental Council process Add to basketEffective Communication for Healthcare Professionals
Dental Council process Add to basketEnsuring Teamwork and Collaboration
Dental Council process Add to basketSocial Media Professionalism and Boundaries for Healthcare Professionals
Dental Council process Add to basketEthical Boundaries with Patients and Colleagues
Dental Council process Add to basketDocumentation for Healthcare Professionals
Dental Council process Add to basketInsight for Fitness to Practise
Dental Council process Add to basketReflection for Fitness to Practise
Dental Council process Add to basketRemediation for Fitness to Practise
Dental Council process Add to basketEnsuring No Repeat of Misconduct or Mistake in Future Practice
Dental Council process Add to basketFitness to Practise for Healthcare Professionals
Dental Council process Add to basketDealing with a Complaint or Investigation Professionally
Dental Council process Add to basketRebuilding Trust of Patients, Colleagues, the Public and the Regulator
Dental Council process Add to basketFurther relevant courses 10 related areas that can arise alongside this concern
Duty of Candour for Healthcare Professionals
Dental Council process Add to basketConfidentiality in Healthcare Practice
Dental Council process Add to basketPrivacy, Consent and Chaperone in Healthcare Practice
Dental Council process Add to basketProfessional Boundaries Course
Dental Council process Add to basketEnsuring Clinical Competence and Patient Safety
Dental Council process Add to basketPrescribing Guidance and Standards for Healthcare Professionals
Dental Council process Add to basketProbity and Honesty for Healthcare Professionals
Dental Council process Add to basketFinancial Integrity for Healthcare Professionals
Dental Council process Add to basketProbity, Honesty and Financial Integrity
If the complaint concerns dishonesty, an altered or falsified record, a misleading claim, fees or billing, or a conflict of interest.
Primary recommended courses 12 the 9 Core Set courses apply to every complaint — the rest address this concern directly
Probity and Honesty for Healthcare Professionals
Dental Council process Add to basketFinancial Integrity for Healthcare Professionals
Dental Council process Add to basketEthics and Ethical Standards for Dentists and Dental Professionals
Dental Council process Add to basketProfessionalism and Professional Standards for Dentists and Dental Professionals
Dental Council process Add to basketDocumentation for Healthcare Professionals
Dental Council process Add to basketInsight for Fitness to Practise
Dental Council process Add to basketReflection for Fitness to Practise
Dental Council process Add to basketRemediation for Fitness to Practise
Dental Council process Add to basketEnsuring No Repeat of Misconduct or Mistake in Future Practice
Dental Council process Add to basketFitness to Practise for Healthcare Professionals
Dental Council process Add to basketDealing with a Complaint or Investigation Professionally
Dental Council process Add to basketRebuilding Trust of Patients, Colleagues, the Public and the Regulator
Dental Council process Add to basketFurther relevant courses 12 related areas that can arise alongside this concern
Duty of Candour for Healthcare Professionals
Dental Council process Add to basketEthical Boundaries with Patients and Colleagues
Dental Council process Add to basketProfessional Boundaries Course
Dental Council process Add to basketConfidentiality in Healthcare Practice
Dental Council process Add to basketPrivacy, Consent and Chaperone in Healthcare Practice
Dental Council process Add to basketEffective Communication for Healthcare Professionals
Dental Council process Add to basketSocial Media Professionalism and Boundaries for Healthcare Professionals
Dental Council process Add to basketEnsuring Teamwork and Collaboration
Dental Council process Add to basketEnsuring Clinical Competence and Patient Safety
Dental Council process Add to basketPrescribing Guidance and Standards for Healthcare Professionals
Dental Council process Add to basketProfessional Boundaries: Patients & Colleagues
If the complaint concerns professional or ethical boundaries with a patient or a colleague, a dual relationship, sexual misconduct, consent or a chaperone.
Primary recommended courses 13 the 9 Core Set courses apply to every complaint — the rest address this concern directly
Professional Boundaries Course
Dental Council process Add to basketEthical Boundaries with Patients and Colleagues
Dental Council process Add to basketPrivacy, Consent and Chaperone in Healthcare Practice
Dental Council process Add to basketSocial Media Professionalism and Boundaries for Healthcare Professionals
Dental Council process Add to basketEthics and Ethical Standards for Dentists and Dental Professionals
Dental Council process Add to basketProfessionalism and Professional Standards for Dentists and Dental Professionals
Dental Council process Add to basketInsight for Fitness to Practise
Dental Council process Add to basketReflection for Fitness to Practise
Dental Council process Add to basketRemediation for Fitness to Practise
Dental Council process Add to basketEnsuring No Repeat of Misconduct or Mistake in Future Practice
Dental Council process Add to basketFitness to Practise for Healthcare Professionals
Dental Council process Add to basketDealing with a Complaint or Investigation Professionally
Dental Council process Add to basketRebuilding Trust of Patients, Colleagues, the Public and the Regulator
Dental Council process Add to basketFurther relevant courses 11 related areas that can arise alongside this concern
Confidentiality in Healthcare Practice
Dental Council process Add to basketDuty of Candour for Healthcare Professionals
Dental Council process Add to basketEffective Communication for Healthcare Professionals
Dental Council process Add to basketEnsuring Teamwork and Collaboration
Dental Council process Add to basketDocumentation for Healthcare Professionals
Dental Council process Add to basketEnsuring Clinical Competence and Patient Safety
Dental Council process Add to basketPrescribing Guidance and Standards for Healthcare Professionals
Dental Council process Add to basketProbity and Honesty for Healthcare Professionals
Dental Council process Add to basketFinancial Integrity for Healthcare Professionals
Dental Council process Add to basketClinical Care, Prescribing and Records
If the complaint concerns the care itself — clinical competence, prescribing, documentation, or treatment the patient says fell short.
Primary recommended courses 14 the 9 Core Set courses apply to every complaint — the rest address this concern directly
Ensuring Clinical Competence and Patient Safety
Dental Council process Add to basketEthics and Ethical Standards for Dentists and Dental Professionals
Dental Council process Add to basketProfessionalism and Professional Standards for Dentists and Dental Professionals
Dental Council process Add to basketPrescribing Guidance and Standards for Healthcare Professionals
Dental Council process Add to basketDocumentation for Healthcare Professionals
Dental Council process Add to basketEffective Communication for Healthcare Professionals
Dental Council process Add to basketEnsuring Teamwork and Collaboration
Dental Council process Add to basketInsight for Fitness to Practise
Dental Council process Add to basketReflection for Fitness to Practise
Dental Council process Add to basketRemediation for Fitness to Practise
Dental Council process Add to basketEnsuring No Repeat of Misconduct or Mistake in Future Practice
Dental Council process Add to basketFitness to Practise for Healthcare Professionals
Dental Council process Add to basketDealing with a Complaint or Investigation Professionally
Dental Council process Add to basketRebuilding Trust of Patients, Colleagues, the Public and the Regulator
Dental Council process Add to basketFurther relevant courses 10 related areas that can arise alongside this concern
Duty of Candour for Healthcare Professionals
Dental Council process Add to basketConfidentiality in Healthcare Practice
Dental Council process Add to basketPrivacy, Consent and Chaperone in Healthcare Practice
Dental Council process Add to basketEthical Boundaries with Patients and Colleagues
Dental Council process Add to basketProfessional Boundaries Course
Dental Council process Add to basketSocial Media Professionalism and Boundaries for Healthcare Professionals
Dental Council process Add to basketProbity and Honesty for Healthcare Professionals
Dental Council process Add to basketFinancial Integrity for Healthcare Professionals
Dental Council process Add to basketComplaint, Investigation and Inquiry
If you are answering an application for an inquiry, the Fitness to Practise Committee, a request for an undertaking, or the Council on sanction and need to understand what each stage asks of you.
Primary recommended courses 9 the 9 Core Set courses apply to every complaint — the rest address this concern directly
Fitness to Practise for Healthcare Professionals
Dental Council process Add to basketDealing with a Complaint or Investigation Professionally
Dental Council process Add to basketEthics and Ethical Standards for Dentists and Dental Professionals
Dental Council process Add to basketProfessionalism and Professional Standards for Dentists and Dental Professionals
Dental Council process Add to basketInsight for Fitness to Practise
Dental Council process Add to basketReflection for Fitness to Practise
Dental Council process Add to basketRemediation for Fitness to Practise
Dental Council process Add to basketEnsuring No Repeat of Misconduct or Mistake in Future Practice
Dental Council process Add to basketRebuilding Trust of Patients, Colleagues, the Public and the Regulator
Dental Council process Add to basketFurther relevant courses 15 related areas that can arise alongside this concern
Duty of Candour for Healthcare Professionals
Dental Council process Add to basketConfidentiality in Healthcare Practice
Dental Council process Add to basketPrivacy, Consent and Chaperone in Healthcare Practice
Dental Council process Add to basketEffective Communication for Healthcare Professionals
Dental Council process Add to basketDocumentation for Healthcare Professionals
Dental Council process Add to basketSocial Media Professionalism and Boundaries for Healthcare Professionals
Dental Council process Add to basketEnsuring Teamwork and Collaboration
Dental Council process Add to basketPrescribing Guidance and Standards for Healthcare Professionals
Dental Council process Add to basketEnsuring Clinical Competence and Patient Safety
Dental Council process Add to basketProbity and Honesty for Healthcare Professionals
Dental Council process Add to basketFinancial Integrity for Healthcare Professionals
Dental Council process Add to basketProfessional Boundaries Course
Dental Council process Add to basketEthical Boundaries with Patients and Colleagues
Dental Council process Add to basketThe full library
All 24 courses for dentists and dental professionals
Every course is €100 (€70 with Bulk Buy 10), carries 2 CPD hours, and issues a dated certificate on completion. Access is immediate and runs for twelve months from purchase. Each appears under at least one concern above. Bulk Buy is 2 or more courses, from €175 for two to €700 for ten, on the Bulk Buy page.
€100 (€70 with Bulk Buy 10)2 CPD hours
Insight for Fitness to Practise
Insight matters at every stage, whatever the allegation. Helps you understand what the Dental Council means by the word, shows you how to demonstrate insight rather than assert it, and supports you in putting it in writing before any committee decides anything.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Reflection for Fitness to Practise
Helps you write a reflection that can be read closely by the Dental Council or an inquiry committee, analysing what happened rather than describing it. Takes you through structured models and supports you through the feelings that get in the way of honest writing.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Remediation for Fitness to Practise
Supports you in building a remediation plan around the concerns actually raised, rather than collecting certificates. Shows you how to document what you have changed, and how to avoid the mistakes that make remediation read as compliance rather than change.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Ensuring No Repeat of Misconduct or Mistake in Future Practice
The question your response has to answer is whether this could happen again. Helps you separate a single mistake from a pattern, work out what caused it, and put safeguards in place that someone else can verify.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Fitness to Practise for Healthcare Professionals
Walks you through the process you are in: what a complaint to the Dental Council means, what happens at each stage from the first letter to an inquiry and the High Court, and what conditions, suspension or erasure would involve. A sensible first course if the letter you received is the first you have heard of any of this.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Dealing with a Complaint or Investigation Professionally
Takes you through answering a complaint: what the Dental Council and its committees ask of you, in what order, and what is asked of you at each stage. Helps you avoid the defensive responses that make matters worse, and manage the strain while you wait.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Rebuilding Trust of Patients, Colleagues, the Public and the Regulator
For matters where trust has broken down with patients, with colleagues, or with the regulator itself. Covers apology and open disclosure under the Patient Safety (Notifiable Incidents and Open Disclosure) Act 2023, and supports you in demonstrating that trustworthiness has been restored rather than promising it.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Ethics and Ethical Standards for Dentists and Dental Professionals
Helps you understand what the Dental Council’s Code of Practice (2022) expects of you where the concern is about your judgement, your honesty, or your conduct towards patients. Supports you in handling it openly and writing the reflection the Dental Council or an inquiry committee will read.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Professionalism and Professional Standards for Dentists and Dental Professionals
Helps you see where conduct, attitude or behaviour towards patients and colleagues fell short of the Dental Council’s Code of Practice (2022), and why that matters to the Dental Council. Supports you in building the insight and reflection that go into a remediation response.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Medical Ethics Course
A broader course for matters where several concerns have been raised at once, or where the allegations are serious. Helps you work through difficult decisions in clinical practice and supports you in rebuilding trust with the Dental Council.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Professional Ethics Course
For matters where your honesty, integrity or accountability in day-to-day practice has been questioned. Helps you see how these lapses happen and what they mean for patients and colleagues, and supports you in responding credibly while a complaint is open.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Duty of Candour for Healthcare Professionals
Being open after something goes wrong is a duty, not a courtesy, and since 26 September 2024 open disclosure of a notifiable incident is required by law in Ireland. Helps you apologise properly, hold the conversation itself, and record it, and explains why a failure to disclose can become a separate allegation from the error that prompted it.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Confidentiality in Healthcare Practice
A conversation overheard, records accessed, or something shared that should not have been. Helps you understand when disclosure is lawful and when it is required, covers telehealth and digital records, and supports you in remediating a breach.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Privacy, Consent and Chaperone in Healthcare Practice
Reminds you what valid consent requires, how it should be recorded, and when a chaperone should be offered, and helps you reflect on an examination or a procedure that has been questioned in a complaint.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Effective Communication for Healthcare Professionals
For a complaint about how you spoke to a patient, a family or a colleague, or about what was not said. Helps you look again at the conversation, and supports you in showing the Dental Council what you would do differently.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Documentation for Healthcare Professionals
A record amended after a complaint is made turns a clinical matter into one of honesty. Reminds you what accurate, timely notes look like, how an error in a record should be corrected, and how records are read at an inquiry.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Social Media Professionalism and Boundaries for Healthcare Professionals
Something posted, shared or messaged online can lead to a complaint as readily as anything in the consulting room. Helps you understand where the boundary is on patient contact, confidentiality and public comment, and supports you in showing your conduct has changed.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Ensuring Teamwork and Collaboration
For concerns that involve colleagues rather than patients: conflict, handover, delegation, or how you behave within a team. Helps you understand what went wrong and supports you in evidencing changed working relationships to the Dental Council.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Prescribing Guidance and Standards for Healthcare Professionals
Prescribing matters depend on the detail: high-risk medicines, records, and prescribing for yourself, your family or your friends. Reminds you why each attracts scrutiny and supports you in responding where prescribing forms part of the complaint.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Ensuring Clinical Competence and Patient Safety
For a concern about your clinical judgement, your competence or patient safety, knowledge or performance. Helps you work within the limits of your competence, recognise the early signs of declining performance, and show the Dental Council that competence has been restored.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Probity and Honesty for Healthcare Professionals
If your letter questions your honesty, begin here. Helps you understand what honesty and integrity mean in records, declarations, certificates and fees, and supports you in rebuilding trust through a documented remediation plan.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Financial Integrity for Healthcare Professionals
For matters involving money: fees, billing, claims, or an interest you did not declare. Helps you understand how these matters arise and what they mean for your registration, and supports you in responding to a complaint or an audit.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Professional Boundaries Course
A complaint about a boundary with a patient or a colleague is serious wherever it is heard. Helps you see where the boundary is, how they are crossed gradually and without intent, and supports you in putting credible remediation together.
Dental Council process Add to basket€100 (€70 with Bulk Buy 10)2 CPD hours
Ethical Boundaries with Patients and Colleagues
For a dual relationship, a relationship that became too close, contact outside work, or gifts, with a patient or a colleague. Reminds you of the warning signs and the power imbalance that makes these matters serious, and helps you show insight and accountability afterwards.
Dental Council process Add to basketBefore anything else
Who decides — the Fitness to Practise Committee, the Council or the High Court?
The Dental Council of Ireland regulates dentists under the Dentists Act 1985. There is no Preliminary Proceedings Committee: under section 38 the Council, or any person, applies to the Fitness to Practise Committee for an inquiry, so the committee that first looks at an allegation is the one that would hold the inquiry. The Council decides the sanction, and since 6 May 2025, when the 2020 Act was commenced for sections 38 and 41, every sanction waits on the High Court or on a 21-day window passing.
The Council’s own page is headed “Fitness to Practice”; the Act spells it practise. Check the section of the Act your letter cites to see which stage you are at. Where the Act and the Council’s pages are silent on a point below, ask the Council.
The complaint arrives: an application for an inquiry
In the Dentists Act 1985 a complaint is an application to the Fitness to Practise Committee for an inquiry; the Council itself can make one. The grounds in section 38(1) are alleged professional misconduct; alleged unfitness to practise by reason of physical or mental disability; a breach of regulations under the Health (Pricing and Supply of Medical Goods) Act 2013; and, since 6 May 2025, failure to comply with section 32A and a prohibition or restriction on practising elsewhere. The Council describes professional misconduct as “a serious falling short in the standards expected of a dentist”, and has no statutory power to make a dentist redo work.
The Fitness to Practise Committee: is there a prima facie case?
The Committee first investigates one question: is there a prima facie case? If there is, the Act requires it to hold the inquiry and report to the Council; if not, the Council may take no further action or may direct an inquiry regardless (section 38(2) to (3)). Under section 38(4) you receive written notice of the evidence the Committee proposes to hear; no response deadline is published. In 2024 two matters had no prima facie evidence and two were sent forward (Annual Report 2024). Remediation begun now, with a dated certificate and your reflection, is material your adviser can put before the Committee.
Undertakings
The Annual Report 2024 records that “Undertakings were accepted from another dentist instead of a High Court application”. When an undertaking can be offered, and what it may contain, is not set out. An undertaking is a promise about your future practice; a completed course with your reflection attached is evidence an adviser can build it around.
The inquiry
The Committee hears the evidence and reports its findings to the Council. Whether an inquiry sits in public or in private is not stated. Under section 38(5) findings are not published without your consent, except a finding of professional misconduct or of unfitness to practise. In 2024 the Council considered two inquiries under section 38; one dentist was found guilty of professional misconduct and censured (Annual Report 2024). Your reflection with a dated certificate goes before the Committee here, read beside the Code of Practice (2022).
The Council’s sanction and the High Court
On the Committee’s report the Council decides. Under section 39 it may decide on erasure or suspension from the register (erasure is the Act’s word for removal); under section 40 it may attach conditions to retention on the register; under section 41 it may advise, admonish or censure. No fine appears in sections 39 to 41. You may apply to the High Court within 21 days; otherwise the Council may apply ex parte for confirmation, and since 6 May 2025 (section 41(1A)) advice, admonishment and censure also take effect only on confirmation or once the 21 days pass. Under section 44 the Council may apply to the High Court for suspension; one dentist was suspended that way in 2024.
What does not change
Whatever stage your letter names, a response needs the same four things, set out in the section on what a response needs to show. The Core Set on this page is built around them.
In short
What are Dental Council remediation courses for dentists and dental professionals?
Dental Council remediation courses are self-paced online courses taken by a dentist or dental professional registered in Ireland to evidence insight, reflection and remediation in response to a complaint to the Dental Council, an application for an inquiry before the Fitness to Practise Committee, or a sanction the Council is considering. They are not a Council product, and we claim no standing with the Council. They give you independent, dated evidence of when you identified the concern and acted on it.
This page carries 24 such courses written for dentists and dental professionals, €100 each (€70 with Bulk Buy 10), or less as a Bulk Buy of 2 or more: ten for €700, saving up to €300. Two are written to the Code of Practice regarding Professional Behaviour and Ethical Conduct (2022), the code in force since March 2022: Ethics and Ethical Standards for Dentists and Dental Professionals and Professionalism and Professional Standards for Dentists and Dental Professionals. Nine form a Core Set that applies to any complaint; the rest are grouped by the type of concern raised. Every course carries 2 CPD hours and issues a dated certificate from Healthcare Ethics Courses on completion.
No course decides an application for an inquiry, and no provider can promise an outcome. The evidence is read by the Fitness to Practise Committee when it decides whether there is a prima facie case, and by the Council when it decides between advice, admonishment, censure, conditions, suspension and erasure. Remediation started while the matter is open is easier to evidence.
Dental Council complaints
Supporting dentists and dental professionals through a Dental Council complaint or fitness to practise inquiry
- Courses
- 24, written for dentists and dental professionals in Ireland
- Price
- €100 (€70 with Bulk Buy 10) per course · Bulk Buy: 2 courses €175, 3 €250, 5 €400, 10 €700 (ten for the price of seven)
- CPD per course
- 2 hours
- Core Set
- 9 courses, 18 CPD hours
- Written to
- The Dental Council process under the Dentists Act 1985; the two profession-specific courses to the Code of Practice regarding Professional Behaviour and Ethical Conduct (in force since March 2022)
- Certificate
- Issued by Healthcare Ethics Courses on completion
- Bodies covered
- The Dental Council, its Fitness to Practise Committee and the High Court
- Format
- Online, self-paced, immediate access · face-to-face courses on set dates
- Access
- Twelve months from purchase, with unlimited revisiting
A complaint to the Dental Council, and the application for an inquiry that can follow, is one of the hardest things a dentist deals with. At the end of 2024 the Council’s registers held 3,783 dentists (Annual Report 2024). Whether the allegation is professional misconduct or unfitness to practise by reason of physical or mental disability, and whether it came from a patient, a colleague, an employer or the Council itself, demonstrating active, documented remediation is one of the few parts of the process within your control.
These courses are written for dentists and dental professionals answering an application for an inquiry under the Dentists Act 1985, before the Fitness to Practise Committee or awaiting the Council’s decision on sanction. The Register of Dental Nurses is voluntary. Representation is a separate question. This page names no indemnity or representation arrangement for dentists in Ireland, because the research behind it could not verify one: speak to your indemnifier, your union or professional body, or a solicitor before you write to anyone. The certificate, attached to your written reflection, belongs in your response to the Committee, in an undertaking, or before the Council on sanction.
Why it matters
What a response to the Dental Council needs to show
The Dental Council publishes no sanctions guidance and no guidance on insight or remediation, so this page cannot tell you what the Fitness to Practise Committee or the Council will weigh in your case. What follows is our own framing of what a remediation response needs to show, read beside the Code of Practice (2022) and the Council’s description of professional misconduct.
Four things, and the order matters
A remediation response is easier to read when it shows four things. That you understand what went wrong. That you accept responsibility for your part in it. That you recognise the effect it had on the patient, on colleagues and on public confidence in the profession. And that you can show meaningful change as a result. A response that supplies the first and the last and leaves out the middle two is harder to read as insight.
Open disclosure is now the law
The Patient Safety (Notifiable Incidents and Open Disclosure) Act 2023 commenced on 26 September 2024. CORU says it applies to all public and private health services and their staff, and that for a notifiable incident open disclosure must happen within 24 to 48 hours. The Dental Council says the next revision of its Code, expected in 2027 to 2028, will add Open Disclosure Framework requirements. A response that defends the clinical decision but says nothing about whether the patient was told leaves the central question unanswered.
Records are judged twice
Once as clinical care and once as evidence. Amending a record after you know of a complaint turns a clinical matter into one of honesty, a harder allegation to answer. Never alter an entry once an application for an inquiry exists.
A finding can be published
Under section 38(5) the Council does not publish a finding without your consent, except a finding of professional misconduct or of unfitness to practise. The Council’s own page lists its published outcomes: Censure (26 September 2024), Erasure (28 July 2025), Conditions and Censure (27 July 2026).
Boundaries with a patient or a colleague
A boundaries allegation is measured against the same Code of Practice (2022) whether it concerns a patient or a colleague, and the response needs the same four things. The Professional Boundaries and Ethical Boundaries courses cover a patient or a colleague in the one course.
Starting early costs nothing
Undertaking remediation is not an admission of anything. It is as useful before the Committee’s prima facie decision as when the Council is deciding between censure, conditions, suspension and erasure. Enrol and start the same day.
Why these courses
Why a certificated course helps in a response to the Dental Council
A response has to show what you understand and what has changed. These are the six things a course can contribute to that, and the limits of each.
Evidence somebody else can verify
Your own account of your own improvement is the weakest evidence available. A dated certificate issued by an external provider is not your account: it is a record that exists independently of you, showing what you studied and when you did it.
Immediate access, when timing is the point
Enrol and start the same day. There is nothing to schedule and no cohort to wait for, which matters when you are asked to show prompt action to the Dental Council, to your indemnifier, or to an employer running its own process alongside the complaint.
Written to the Dental Council process
A complaint is measured against the Code of Practice regarding Professional Behaviour and Ethical Conduct (2022), not against general professional-development material. Each course is written to the Dental Council process and to the stages of a complaint to the Dental Council, in the words the Dental Council itself uses for the process.
Grouped by the concern actually raised
Read the concern in your letter, choose the matching type above, and the page shows the Core Set alongside the courses that address that concern directly. Study that answers the concern reads very differently from a list of everything available.
The certificate is one part
A certificate evidences completion. A certificate together with your own written reflection — what you understood, what you accept, what changed — evidences insight. The courses are built so that the reflection has something specific to attach to.
The kind of study advisers ask for
Your indemnifier, your union or professional body, or a solicitor can advise dentists and dental professionals facing a complaint on what evidence a response needs, and structured, documented study with a dated certificate is evidence that can be checked. That does not mean any of them, or the Dental Council, names a particular course, and we do not claim it.
How it works
From complaint to certificate
A five-step process to build and evidence insight, reflection and remediation.
Take advice first
Contact your indemnifier, your union or professional body, or a solicitor before you respond. These are remediation courses, not advice on your case.
Choose by concern
Take the Core Set, then the courses matching the concern named in the letter from the Dental Council.
Complete privately
Online, at your own pace, on any device. Nobody is told you are enrolled.
Write your reflection
A certificate evidences completion. A certificate plus your own written reflection evidences change.
Submit it
Include both in your response to the Fitness to Practise Committee, in a discussion of an undertaking, in your evidence at the inquiry, or before the Council when sanction is considered.
Who wrote these courses
Author and course facilitator
Key terms
What a response to the Dental Council needs to show: insight, reflection and remediation
Insight, as this page uses the word, is understanding what went wrong, why it happened, and its effect on the patient, on colleagues and on public confidence in the profession. Reflection is that understanding set down honestly in your own words, including what you have already changed; a reflection that describes events without analysing them, or analyses the system without reaching your own part, does not do that work. Remediation is the concrete steps taken so the same thing does not happen again, with evidence that they happened. Insight without remediation is an account; remediation without insight is a certificate.
Before the Committee decides on a prima facie case, a dated certificate with your reflection shows you acted before anyone required you to. In an undertaking, it is the evidence the promise rests on. After a finding, it is material your adviser can put to the Council on what has changed. At every stage it is read beside the Code of Practice (2022), which is why the two profession-specific courses are written to that Code.
The words in the letter
- Application for an inquiry
- The Dentists Act 1985 term for a complaint: under section 38 the Council or any person may apply to the Fitness to Practise Committee for an inquiry, on the grounds listed in section 38(1).
- Fitness to Practise Committee
- The Council committee that receives an application for an inquiry, decides whether there is a prima facie case, holds the inquiry and reports its findings to the Council. No Preliminary Proceedings Committee sits before it.
- Prima facie case
- The first question the Committee answers: whether the evidence, before any answer to it, could support a finding. If it could, the Committee must hold the inquiry.
- Professional misconduct
- The first ground in section 38(1), measured against the Code of Practice (2022). It is one of the two findings the Council may publish without the dentist’s consent under section 38(5).
- Unfitness to practise by reason of physical or mental disability
- The second ground in section 38(1): the Dentists Act’s health ground, where the other Irish Acts say relevant medical disability. It goes to the same Fitness to Practise Committee.
- Undertakings
- A promise by the dentist about future practice, accepted by the Council in place of a step it could otherwise take, such as a High Court application.
- Sanctions: advice, admonishment, censure, conditions, suspension and erasure
- What the Council may decide after the Committee reports: advice, admonishment or censure (section 41), conditions (section 40), or erasure or suspension (section 39). Erasure is the Act’s word for removal, where the other Irish Acts say cancellation.
- High Court confirmation
- A Dental Council sanction does not take effect on its own: you may apply to the High Court within 21 days, otherwise the Council may apply ex parte, that is without you present, for confirmation. Since 6 May 2025 the same rule covers advice, admonishment and censure.
These descriptions summarise how the terms are used by the Dental Council and in the Dentists Act 1985, with short quotations from the published pages and guidance listed under Sources below. They are not legal advice. Your indemnifier, your union or professional body, or a solicitor should advise on your own case.
Questions dentists and dental professionals ask us
Frequently asked questions
Which courses should I take for a Dental Council complaint?
Start with the nine Core Set courses, then add the courses that match the concern in your letter. The Core Set covers the standards you are measured against, through the Ethics and Professionalism courses written to the Code of Practice (2022), and insight, reflection, remediation, the risk of repetition and the process itself. Each course is €100 (€70 with Bulk Buy 10); as a Bulk Buy of 2 or more, two courses are €175 and ten are €700.
Who decides: the Fitness to Practise Committee, the Council or the High Court?
The Fitness to Practise Committee decides whether there is a prima facie case and holds the inquiry; the Council decides the sanction; the High Court confirms it. Under the Dentists Act 1985 the Council or any person applies to the Committee for an inquiry, and there is no Preliminary Proceedings Committee. A sanction, from advice to erasure, takes effect only on High Court confirmation or once a 21-day window passes.
Can the Council suspend me before the inquiry is decided?
Yes, through the High Court. Under section 44 of the Dentists Act 1985 the Council may apply to the High Court for suspension, and the Annual Report 2024 records one dentist suspended that way in 2024. The Act sections and Council pages reviewed set out no other interim measure. If you receive notice of such an application, contact your adviser the same day.
Do I get a certificate, and does it count as CPD for the Dental Council?
Yes. Healthcare Ethics Courses issues a dated certificate for every course, recording 2 CPD hours, the course title and the date of completion. CPD is not yet mandatory in law for dentists in Ireland, but the Council says “the ethical requirement for dentists to undertake CPD remains unchanged”, and its CPD Guidance was revised in December 2019. Record the course and your reflection in your own CPD record.
How long do I have access, and can I get a certificate with a later date?
Access runs for twelve months from purchase; you start immediately and work at your own pace. The certificate records the date you completed the course, and that date does not change. If the Council, the Committee or an employer asks for recent evidence, you buy the course again: within twelve months a repeat is half price, and after that it is the full €100.
Will completing courses resolve my Dental Council complaint?
No. No course, from us or from anyone else, determines whether the Fitness to Practise Committee finds a prima facie case, what the inquiry finds, or what sanction the Council decides. What a course can do is help you build the insight and reflection your response needs, and give you a dated, verifiable certificate to evidence it.
How do I evidence insight and remediation to the Dental Council?
Through a written reflection that shows the four things set out in the section on what a response needs to show, from understanding what went wrong to meaningful change, with a dated certificate attached as evidence of the remediation. The Insight, Reflection and Remediation courses take each of the four in turn, and your adviser can tell you when to put the reflection forward.
I am suspended, erased or have a condition requiring a course. Can I take these, and do they qualify?
Yes, you can take them: there is no registration check and no requirement to hold current registration. Whether a course satisfies a condition under section 40 of the Dentists Act 1985, or an undertaking, is for the Council to decide. Read the wording with your adviser, and where it requires the Council’s agreement in advance, obtain that first.
The concern is about professional boundaries. What applies?
The Code of Practice regarding Professional Behaviour and Ethical Conduct (2022) is the standard a boundaries allegation is measured against, whether it concerns a patient or a colleague: a relationship that became too close, a dual relationship, contact outside the practice, gifts, conduct online, or an examination questioned on consent. Take advice before responding, and before contacting the patient or anyone connected with them.
The application concerns my health. Is that a disciplinary matter?
It is a separate ground, but not a separate route. Alleged unfitness to practise by reason of physical or mental disability is distinct from professional misconduct under section 38(1) of the Dentists Act 1985, yet the Act sends both to the same Fitness to Practise Committee, and the Council pages reviewed describe no separate health route. The Committee can still ask how the condition affected your practice and what you have put in place.
I qualified outside Ireland. Are these courses relevant?
Yes. A dentist who qualified elsewhere is answering a concern and learning an unfamiliar system at the same time. The vocabulary differs: an application for an inquiry rather than a complaint to a committee, a Fitness to Practise Committee that also screens the allegation first, erasure rather than striking off, and sanctions that wait on the High Court. Since 6 May 2025 a prohibition or restriction on practising elsewhere is itself a ground.
I am a dental nurse, hygienist, orthodontic therapist or clinical dental technician. Is this the right page?
Yes, with one caution. At the end of 2024 the Council’s registers held 836 dental nurses, 646 dental hygienists, 79 orthodontic therapists and 40 clinical dental technicians beside 3,783 dentists. The Register of Dental Nurses is voluntary, and the Council pages reviewed do not say whether its fitness to practise process applies to auxiliary dental workers as it does to dentists.
Is what I do confidential?
Yes. Courses are taken privately online. We never share participant details with the Dental Council, the Fitness to Practise Committee, the High Court, an employer, a union or an indemnifier unless you choose to do so yourself. Nothing on the certificate says why you took the course, and you can decide after completing it whether to include it in a response or an undertaking.
Official guidance
Read the Council’s own documents
If you are facing a complaint, read the source material directly as well as anything written about it.
Code of Practice regarding Professional Behaviour and Ethical Conduct
The Council’s code in force since March 2022, replacing the Code of Practice on Professional Behaviour and Dental Ethics, and the standard an allegation of professional misconduct is measured against.
dentalcouncil.ie ↗ ComplaintsFitness to Practice
The Council’s own page: the allegations it can consider, its description of professional misconduct, and the outcomes it has published.
dentalcouncil.ie ↗ OutcomesAnnual Report 2024
The latest published figures: two inquiries under section 38 considered, one dentist found guilty of professional misconduct and censured, undertakings accepted from another, one High Court suspension under section 44, and the registers at the end of 2024.
dentalcouncil.ie ↗ The ActDentists Act 1985, sections 38 to 41
Section 38 (the application for an inquiry and the grounds) and sections 39 to 41 (erasure or suspension, conditions, and advice, admonishment or censure, each with the 21-day High Court route). S.I. 151/2025 commenced the 2020 Act for sections 38 and 41 only, on 6 May 2025.
revisedacts.lawreform.ie ↗Other professions
Courses for the other Irish regulators
We publish equivalent remediation courses, written to each regulator’s own code, for every healthcare professional in Ireland.
- Courses for Doctors — Medical Council of Ireland
- Courses for Nurses and Midwives — Nursing and Midwifery Board of Ireland (NMBI)
- Courses for Pharmacists — Pharmaceutical Society of Ireland (PSI)
- Courses for All Other Healthcare Professionals (CORU and not yet regulated) — CORU, and everyone not yet regulated
- All online courses — every course, for all five regulators
Start today, finish at your own pace
Our courses support dentists and dental professionals through Dental Council complaints, applications for an inquiry, Fitness to Practise Committee inquiries, undertakings and the Council’s decision on sanction. Immediate access, a dated certificate on completion, and €100 (€70 with Bulk Buy 10) per course — or less as a Bulk Buy of 2 or more, saving up to €300.
Sources
Every source cited on this page
Each fact above comes from one of these pages, Acts and documents.
- Dental Council — Fitness to Practice (the Council’s spelling): the allegations it can consider, professional misconduct, published outcomes
- Dental Council — making a complaint (no power to compel a dentist to redo work; the Dental Complaints Resolution Service)
- Dental Council — Code of Practice regarding Professional Behaviour and Ethical Conduct (overview page)
- Dental Council — Code of Practice regarding Professional Behaviour and Ethical Conduct (PDF, 1 March 2022)
- Dental Council — competence and CPD (CPD not yet mandatory in law; CPD Guidance revised December 2019)
- Dental Council — Annual Report 2024 (inquiries, outcomes, undertakings, the section 44 suspension, the registers)
- Dental Council — auxiliary dental workers (the voluntary Register of Dental Nurses)
- Dentists Act 1985, section 38 (revised) — application for an inquiry, the grounds, notice of the proposed evidence, publication of findings
- Dentists Act 1985, section 39 (revised) — erasure or suspension from the register
- Dentists Act 1985, section 40 (revised) — attaching of conditions to retention on the register
- Dentists Act 1985, section 41 (revised) — advice, admonishment or censure
- Regulated Professions (Health and Social Care) (Amendment) Act 2020
- S.I. 151/2025 — commencement of the 2020 Act for sections 38 and 41 of the Dentists Act on 6 May 2025
- S.I. 482/2024 — commencement of the Patient Safety (Notifiable Incidents and Open Disclosure) Act 2023
- CORU — open disclosure (who the 2023 Act applies to, and the 24 to 48 hour requirement)
