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Healthcare Ethics Ireland

Dental Council of Ireland · Fitness to Practise Committee · The Council’s sanction · High Court confirmation

For Dentists and Dental Professionals in Ireland

Remediation courses for Dentists and Dental Professionals facing a Dental Council complaint, fitness to practise inquiry or allegation of professional misconduct

Remediation courses for dentists and dental professionals in Ireland responding to a complaint to the Dental Council, an application for an inquiry before the Fitness to Practise Committee, or a sanction the Council is considering under the Dentists Act 1985.

  • A complaint to the Dental Council about your conduct or your care
  • An application for an inquiry before the Fitness to Practise Committee
  • A written notice of the proposed evidence under the Dentists Act 1985
  • An allegation of professional misconduct measured against the Code of Practice (2022)
  • A concern about honesty, records, fees or a conflict of interest
  • A boundaries concern involving a patient or a colleague
  • A sanction before the Council: advice, admonishment, censure, conditions, suspension or erasure
  • Any other ethical concern or allegation of unethical conduct
  • 24 courses
  • 2 CPD hours per course
  • Certificate on completion
  • Written to the Dental Council process
  • From €70 a course (Bulk Buy of 10)
Our team

At a glance

Who it is for
Dentists and dental professionals facing a Dental Council complaint, an application for an inquiry, a Fitness to Practise Committee inquiry or the Council’s decision on sanction
Regulator covered
The Dental Council of Ireland under the Dentists Act 1985 — its Fitness to Practise Committee and the Council itself — and confirmation by the High Court
CPD
2 hours per course
Access
Immediate, online, twelve months from purchase
On completion
A dated certificate for your response, your reflection or your remediation plan
Price
From €70 a course (Bulk Buy of 10)

Certificate issued by Healthcare Ethics CoursesRemediation courses for regulatory processes.

Buying several

A remediation portfolio is better with more courses

Courses are €100 each (€70 with Bulk Buy 10). If you are building a remediation plan you may need several. Bulk Buy is 2 or more courses: two courses are €175, three are €250, five are €400 (20 per cent off) and ten are €700 — ten for the price of seven, a saving of €300. The saving is applied in the basket.

The more courses you choose, the less each one costs

CoursesPriceYou savePer course
1€100No saving€100
2€175€25€88
3€250€50€83
5€400€100€80
10€700€300€70

If you are responding to a complaint or a fitness to practise inquiry, you can start with the Core Set — the ethics and professionalism pair written for your profession, insight, reflection, remediation, ensuring no repeat, the fitness to practise process, dealing with a complaint, and rebuilding trust — and add courses for the specific concern raised.

Choosing your courses

Which courses should you take?

The Core Dental Council Remediation Set applies to every complaint, whatever the concern. Choose the type of concern named in your letter and you will see the courses that address it directly.

Core Dental Council Remediation Set

Recommended for every complaint you are currently facing, whatever the concern. These cover insight, reflection, remediation and the risk of repetition — the four things a remediation response has to show before the Fitness to Practise Committee and the Council decide.

Recommended for every complaint · 9 courses Certificate · 2 CPD hours

Choose the concern raised

Select the type of concern named in your letter. The Core Set above applies to every complaint whatever the concern.

Ethics & Ethical Conduct

If the complaint concerns ethical judgement or behaviour, or an allegation of unethical conduct measured against the Code of Practice regarding Professional Behaviour and Ethical Conduct (2022).

Primary recommended courses 15 the 9 Core Set courses apply to every complaint — the rest address this concern directly

Further relevant courses 9 related areas that can arise alongside this concern

Professionalism, Conduct & Attitude

If the complaint alleges unprofessional behaviour or conduct, or raises concerns about communication, documentation or your attitude towards patients or colleagues.

Primary recommended courses 14 the 9 Core Set courses apply to every complaint — the rest address this concern directly

Further relevant courses 10 related areas that can arise alongside this concern

Probity, Honesty and Financial Integrity

If the complaint concerns dishonesty, an altered or falsified record, a misleading claim, fees or billing, or a conflict of interest.

Primary recommended courses 12 the 9 Core Set courses apply to every complaint — the rest address this concern directly

Further relevant courses 12 related areas that can arise alongside this concern

Professional Boundaries: Patients & Colleagues

If the complaint concerns professional or ethical boundaries with a patient or a colleague, a dual relationship, sexual misconduct, consent or a chaperone.

Primary recommended courses 13 the 9 Core Set courses apply to every complaint — the rest address this concern directly

Further relevant courses 11 related areas that can arise alongside this concern

Clinical Care, Prescribing and Records

If the complaint concerns the care itself — clinical competence, prescribing, documentation, or treatment the patient says fell short.

Primary recommended courses 14 the 9 Core Set courses apply to every complaint — the rest address this concern directly

Further relevant courses 10 related areas that can arise alongside this concern

Complaint, Investigation and Inquiry

If you are answering an application for an inquiry, the Fitness to Practise Committee, a request for an undertaking, or the Council on sanction and need to understand what each stage asks of you.

Primary recommended courses 9 the 9 Core Set courses apply to every complaint — the rest address this concern directly

Further relevant courses 15 related areas that can arise alongside this concern

The full library

All 24 courses for dentists and dental professionals

Every course is €100 (€70 with Bulk Buy 10), carries 2 CPD hours, and issues a dated certificate on completion. Access is immediate and runs for twelve months from purchase. Each appears under at least one concern above. Bulk Buy is 2 or more courses, from €175 for two to €700 for ten, on the Bulk Buy page.

€100 (€70 with Bulk Buy 10)2 CPD hours

Insight for Fitness to Practise

Insight matters at every stage, whatever the allegation. Helps you understand what the Dental Council means by the word, shows you how to demonstrate insight rather than assert it, and supports you in putting it in writing before any committee decides anything.

Dental Council process Add to basket

€100 (€70 with Bulk Buy 10)2 CPD hours

Reflection for Fitness to Practise

Helps you write a reflection that can be read closely by the Dental Council or an inquiry committee, analysing what happened rather than describing it. Takes you through structured models and supports you through the feelings that get in the way of honest writing.

Dental Council process Add to basket

€100 (€70 with Bulk Buy 10)2 CPD hours

Remediation for Fitness to Practise

Supports you in building a remediation plan around the concerns actually raised, rather than collecting certificates. Shows you how to document what you have changed, and how to avoid the mistakes that make remediation read as compliance rather than change.

Dental Council process Add to basket

€100 (€70 with Bulk Buy 10)2 CPD hours

Fitness to Practise for Healthcare Professionals

Walks you through the process you are in: what a complaint to the Dental Council means, what happens at each stage from the first letter to an inquiry and the High Court, and what conditions, suspension or erasure would involve. A sensible first course if the letter you received is the first you have heard of any of this.

Dental Council process Add to basket

€100 (€70 with Bulk Buy 10)2 CPD hours

Dealing with a Complaint or Investigation Professionally

Takes you through answering a complaint: what the Dental Council and its committees ask of you, in what order, and what is asked of you at each stage. Helps you avoid the defensive responses that make matters worse, and manage the strain while you wait.

Dental Council process Add to basket

€100 (€70 with Bulk Buy 10)2 CPD hours

Rebuilding Trust of Patients, Colleagues, the Public and the Regulator

For matters where trust has broken down with patients, with colleagues, or with the regulator itself. Covers apology and open disclosure under the Patient Safety (Notifiable Incidents and Open Disclosure) Act 2023, and supports you in demonstrating that trustworthiness has been restored rather than promising it.

Dental Council process Add to basket

€100 (€70 with Bulk Buy 10)2 CPD hours

Ethics and Ethical Standards for Dentists and Dental Professionals

Helps you understand what the Dental Council’s Code of Practice (2022) expects of you where the concern is about your judgement, your honesty, or your conduct towards patients. Supports you in handling it openly and writing the reflection the Dental Council or an inquiry committee will read.

Dental Council process Add to basket

€100 (€70 with Bulk Buy 10)2 CPD hours

Medical Ethics Course

A broader course for matters where several concerns have been raised at once, or where the allegations are serious. Helps you work through difficult decisions in clinical practice and supports you in rebuilding trust with the Dental Council.

Dental Council process Add to basket

€100 (€70 with Bulk Buy 10)2 CPD hours

Professional Ethics Course

For matters where your honesty, integrity or accountability in day-to-day practice has been questioned. Helps you see how these lapses happen and what they mean for patients and colleagues, and supports you in responding credibly while a complaint is open.

Dental Council process Add to basket

€100 (€70 with Bulk Buy 10)2 CPD hours

Duty of Candour for Healthcare Professionals

Being open after something goes wrong is a duty, not a courtesy, and since 26 September 2024 open disclosure of a notifiable incident is required by law in Ireland. Helps you apologise properly, hold the conversation itself, and record it, and explains why a failure to disclose can become a separate allegation from the error that prompted it.

Dental Council process Add to basket

€100 (€70 with Bulk Buy 10)2 CPD hours

Confidentiality in Healthcare Practice

A conversation overheard, records accessed, or something shared that should not have been. Helps you understand when disclosure is lawful and when it is required, covers telehealth and digital records, and supports you in remediating a breach.

Dental Council process Add to basket

€100 (€70 with Bulk Buy 10)2 CPD hours

Privacy, Consent and Chaperone in Healthcare Practice

Reminds you what valid consent requires, how it should be recorded, and when a chaperone should be offered, and helps you reflect on an examination or a procedure that has been questioned in a complaint.

Dental Council process Add to basket

€100 (€70 with Bulk Buy 10)2 CPD hours

Effective Communication for Healthcare Professionals

For a complaint about how you spoke to a patient, a family or a colleague, or about what was not said. Helps you look again at the conversation, and supports you in showing the Dental Council what you would do differently.

Dental Council process Add to basket

€100 (€70 with Bulk Buy 10)2 CPD hours

Documentation for Healthcare Professionals

A record amended after a complaint is made turns a clinical matter into one of honesty. Reminds you what accurate, timely notes look like, how an error in a record should be corrected, and how records are read at an inquiry.

Dental Council process Add to basket

€100 (€70 with Bulk Buy 10)2 CPD hours

Ensuring Teamwork and Collaboration

For concerns that involve colleagues rather than patients: conflict, handover, delegation, or how you behave within a team. Helps you understand what went wrong and supports you in evidencing changed working relationships to the Dental Council.

Dental Council process Add to basket

€100 (€70 with Bulk Buy 10)2 CPD hours

Prescribing Guidance and Standards for Healthcare Professionals

Prescribing matters depend on the detail: high-risk medicines, records, and prescribing for yourself, your family or your friends. Reminds you why each attracts scrutiny and supports you in responding where prescribing forms part of the complaint.

Dental Council process Add to basket

€100 (€70 with Bulk Buy 10)2 CPD hours

Ensuring Clinical Competence and Patient Safety

For a concern about your clinical judgement, your competence or patient safety, knowledge or performance. Helps you work within the limits of your competence, recognise the early signs of declining performance, and show the Dental Council that competence has been restored.

Dental Council process Add to basket

€100 (€70 with Bulk Buy 10)2 CPD hours

Probity and Honesty for Healthcare Professionals

If your letter questions your honesty, begin here. Helps you understand what honesty and integrity mean in records, declarations, certificates and fees, and supports you in rebuilding trust through a documented remediation plan.

Dental Council process Add to basket

€100 (€70 with Bulk Buy 10)2 CPD hours

Financial Integrity for Healthcare Professionals

For matters involving money: fees, billing, claims, or an interest you did not declare. Helps you understand how these matters arise and what they mean for your registration, and supports you in responding to a complaint or an audit.

Dental Council process Add to basket

€100 (€70 with Bulk Buy 10)2 CPD hours

Professional Boundaries Course

A complaint about a boundary with a patient or a colleague is serious wherever it is heard. Helps you see where the boundary is, how they are crossed gradually and without intent, and supports you in putting credible remediation together.

Dental Council process Add to basket

€100 (€70 with Bulk Buy 10)2 CPD hours

Ethical Boundaries with Patients and Colleagues

For a dual relationship, a relationship that became too close, contact outside work, or gifts, with a patient or a colleague. Reminds you of the warning signs and the power imbalance that makes these matters serious, and helps you show insight and accountability afterwards.

Dental Council process Add to basket

Before anything else

Who decides — the Fitness to Practise Committee, the Council or the High Court?

The Dental Council of Ireland regulates dentists under the Dentists Act 1985. There is no Preliminary Proceedings Committee: under section 38 the Council, or any person, applies to the Fitness to Practise Committee for an inquiry, so the committee that first looks at an allegation is the one that would hold the inquiry. The Council decides the sanction, and since 6 May 2025, when the 2020 Act was commenced for sections 38 and 41, every sanction waits on the High Court or on a 21-day window passing.

The Council’s own page is headed “Fitness to Practice”; the Act spells it practise. Check the section of the Act your letter cites to see which stage you are at. Where the Act and the Council’s pages are silent on a point below, ask the Council.

The complaint arrives: an application for an inquiry

In the Dentists Act 1985 a complaint is an application to the Fitness to Practise Committee for an inquiry; the Council itself can make one. The grounds in section 38(1) are alleged professional misconduct; alleged unfitness to practise by reason of physical or mental disability; a breach of regulations under the Health (Pricing and Supply of Medical Goods) Act 2013; and, since 6 May 2025, failure to comply with section 32A and a prohibition or restriction on practising elsewhere. The Council describes professional misconduct as “a serious falling short in the standards expected of a dentist”, and has no statutory power to make a dentist redo work.

The Fitness to Practise Committee: is there a prima facie case?

The Committee first investigates one question: is there a prima facie case? If there is, the Act requires it to hold the inquiry and report to the Council; if not, the Council may take no further action or may direct an inquiry regardless (section 38(2) to (3)). Under section 38(4) you receive written notice of the evidence the Committee proposes to hear; no response deadline is published. In 2024 two matters had no prima facie evidence and two were sent forward (Annual Report 2024). Remediation begun now, with a dated certificate and your reflection, is material your adviser can put before the Committee.

Undertakings

The Annual Report 2024 records that “Undertakings were accepted from another dentist instead of a High Court application”. When an undertaking can be offered, and what it may contain, is not set out. An undertaking is a promise about your future practice; a completed course with your reflection attached is evidence an adviser can build it around.

The inquiry

The Committee hears the evidence and reports its findings to the Council. Whether an inquiry sits in public or in private is not stated. Under section 38(5) findings are not published without your consent, except a finding of professional misconduct or of unfitness to practise. In 2024 the Council considered two inquiries under section 38; one dentist was found guilty of professional misconduct and censured (Annual Report 2024). Your reflection with a dated certificate goes before the Committee here, read beside the Code of Practice (2022).

The Council’s sanction and the High Court

On the Committee’s report the Council decides. Under section 39 it may decide on erasure or suspension from the register (erasure is the Act’s word for removal); under section 40 it may attach conditions to retention on the register; under section 41 it may advise, admonish or censure. No fine appears in sections 39 to 41. You may apply to the High Court within 21 days; otherwise the Council may apply ex parte for confirmation, and since 6 May 2025 (section 41(1A)) advice, admonishment and censure also take effect only on confirmation or once the 21 days pass. Under section 44 the Council may apply to the High Court for suspension; one dentist was suspended that way in 2024.

What does not change

Whatever stage your letter names, a response needs the same four things, set out in the section on what a response needs to show. The Core Set on this page is built around them.

In short

What are Dental Council remediation courses for dentists and dental professionals?

Dental Council remediation courses are self-paced online courses taken by a dentist or dental professional registered in Ireland to evidence insight, reflection and remediation in response to a complaint to the Dental Council, an application for an inquiry before the Fitness to Practise Committee, or a sanction the Council is considering. They are not a Council product, and we claim no standing with the Council. They give you independent, dated evidence of when you identified the concern and acted on it.

This page carries 24 such courses written for dentists and dental professionals, €100 each (€70 with Bulk Buy 10), or less as a Bulk Buy of 2 or more: ten for €700, saving up to €300. Two are written to the Code of Practice regarding Professional Behaviour and Ethical Conduct (2022), the code in force since March 2022: Ethics and Ethical Standards for Dentists and Dental Professionals and Professionalism and Professional Standards for Dentists and Dental Professionals. Nine form a Core Set that applies to any complaint; the rest are grouped by the type of concern raised. Every course carries 2 CPD hours and issues a dated certificate from Healthcare Ethics Courses on completion.

No course decides an application for an inquiry, and no provider can promise an outcome. The evidence is read by the Fitness to Practise Committee when it decides whether there is a prima facie case, and by the Council when it decides between advice, admonishment, censure, conditions, suspension and erasure. Remediation started while the matter is open is easier to evidence.

Dental Council complaints

Supporting dentists and dental professionals through a Dental Council complaint or fitness to practise inquiry

Courses
24, written for dentists and dental professionals in Ireland
Price
€100 (€70 with Bulk Buy 10) per course · Bulk Buy: 2 courses €175, 3 €250, 5 €400, 10 €700 (ten for the price of seven)
CPD per course
2 hours
Core Set
9 courses, 18 CPD hours
Written to
The Dental Council process under the Dentists Act 1985; the two profession-specific courses to the Code of Practice regarding Professional Behaviour and Ethical Conduct (in force since March 2022)
Certificate
Issued by Healthcare Ethics Courses on completion
Bodies covered
The Dental Council, its Fitness to Practise Committee and the High Court
Format
Online, self-paced, immediate access · face-to-face courses on set dates
Access
Twelve months from purchase, with unlimited revisiting

A complaint to the Dental Council, and the application for an inquiry that can follow, is one of the hardest things a dentist deals with. At the end of 2024 the Council’s registers held 3,783 dentists (Annual Report 2024). Whether the allegation is professional misconduct or unfitness to practise by reason of physical or mental disability, and whether it came from a patient, a colleague, an employer or the Council itself, demonstrating active, documented remediation is one of the few parts of the process within your control.

These courses are written for dentists and dental professionals answering an application for an inquiry under the Dentists Act 1985, before the Fitness to Practise Committee or awaiting the Council’s decision on sanction. The Register of Dental Nurses is voluntary. Representation is a separate question. This page names no indemnity or representation arrangement for dentists in Ireland, because the research behind it could not verify one: speak to your indemnifier, your union or professional body, or a solicitor before you write to anyone. The certificate, attached to your written reflection, belongs in your response to the Committee, in an undertaking, or before the Council on sanction.

Why it matters

What a response to the Dental Council needs to show

The Dental Council publishes no sanctions guidance and no guidance on insight or remediation, so this page cannot tell you what the Fitness to Practise Committee or the Council will weigh in your case. What follows is our own framing of what a remediation response needs to show, read beside the Code of Practice (2022) and the Council’s description of professional misconduct.

Four things, and the order matters

A remediation response is easier to read when it shows four things. That you understand what went wrong. That you accept responsibility for your part in it. That you recognise the effect it had on the patient, on colleagues and on public confidence in the profession. And that you can show meaningful change as a result. A response that supplies the first and the last and leaves out the middle two is harder to read as insight.

Open disclosure is now the law

The Patient Safety (Notifiable Incidents and Open Disclosure) Act 2023 commenced on 26 September 2024. CORU says it applies to all public and private health services and their staff, and that for a notifiable incident open disclosure must happen within 24 to 48 hours. The Dental Council says the next revision of its Code, expected in 2027 to 2028, will add Open Disclosure Framework requirements. A response that defends the clinical decision but says nothing about whether the patient was told leaves the central question unanswered.

Records are judged twice

Once as clinical care and once as evidence. Amending a record after you know of a complaint turns a clinical matter into one of honesty, a harder allegation to answer. Never alter an entry once an application for an inquiry exists.

A finding can be published

Under section 38(5) the Council does not publish a finding without your consent, except a finding of professional misconduct or of unfitness to practise. The Council’s own page lists its published outcomes: Censure (26 September 2024), Erasure (28 July 2025), Conditions and Censure (27 July 2026).

Boundaries with a patient or a colleague

A boundaries allegation is measured against the same Code of Practice (2022) whether it concerns a patient or a colleague, and the response needs the same four things. The Professional Boundaries and Ethical Boundaries courses cover a patient or a colleague in the one course.

Starting early costs nothing

Undertaking remediation is not an admission of anything. It is as useful before the Committee’s prima facie decision as when the Council is deciding between censure, conditions, suspension and erasure. Enrol and start the same day.

Why these courses

Why a certificated course helps in a response to the Dental Council

A response has to show what you understand and what has changed. These are the six things a course can contribute to that, and the limits of each.

Evidence somebody else can verify

Your own account of your own improvement is the weakest evidence available. A dated certificate issued by an external provider is not your account: it is a record that exists independently of you, showing what you studied and when you did it.

Immediate access, when timing is the point

Enrol and start the same day. There is nothing to schedule and no cohort to wait for, which matters when you are asked to show prompt action to the Dental Council, to your indemnifier, or to an employer running its own process alongside the complaint.

Written to the Dental Council process

A complaint is measured against the Code of Practice regarding Professional Behaviour and Ethical Conduct (2022), not against general professional-development material. Each course is written to the Dental Council process and to the stages of a complaint to the Dental Council, in the words the Dental Council itself uses for the process.

Grouped by the concern actually raised

Read the concern in your letter, choose the matching type above, and the page shows the Core Set alongside the courses that address that concern directly. Study that answers the concern reads very differently from a list of everything available.

The certificate is one part

A certificate evidences completion. A certificate together with your own written reflection — what you understood, what you accept, what changed — evidences insight. The courses are built so that the reflection has something specific to attach to.

The kind of study advisers ask for

Your indemnifier, your union or professional body, or a solicitor can advise dentists and dental professionals facing a complaint on what evidence a response needs, and structured, documented study with a dated certificate is evidence that can be checked. That does not mean any of them, or the Dental Council, names a particular course, and we do not claim it.

Who wrote these courses

Author and course facilitator

Dr Shehzad Iqbal, founder and course facilitator at Healthcare Ethics Ireland

Dr Shehzad Iqbal

Founder and course facilitator, Healthcare Ethics Ireland

Every course is written and facilitated by Dr Iqbal, who combines clinical practice with a formal postgraduate qualification in healthcare law and ethics. A remediation course has to speak to the clinical reality of how concerns arise and to the regulatory standards against which they are afterwards judged.

He founded Probity & Ethics in the United Kingdom in 2020 and Healthcare Ethics Courses, which issues the certificates, in 2025. More about us.

MBBS · MRCS · MRCGP · Postgraduate Certificate in Healthcare Law and Ethics, University of Dundee

Written and reviewed by Dr Shehzad Iqbal. Last reviewed .

Key terms

What a response to the Dental Council needs to show: insight, reflection and remediation

Insight, as this page uses the word, is understanding what went wrong, why it happened, and its effect on the patient, on colleagues and on public confidence in the profession. Reflection is that understanding set down honestly in your own words, including what you have already changed; a reflection that describes events without analysing them, or analyses the system without reaching your own part, does not do that work. Remediation is the concrete steps taken so the same thing does not happen again, with evidence that they happened. Insight without remediation is an account; remediation without insight is a certificate.

Before the Committee decides on a prima facie case, a dated certificate with your reflection shows you acted before anyone required you to. In an undertaking, it is the evidence the promise rests on. After a finding, it is material your adviser can put to the Council on what has changed. At every stage it is read beside the Code of Practice (2022), which is why the two profession-specific courses are written to that Code.

The words in the letter

Application for an inquiry
The Dentists Act 1985 term for a complaint: under section 38 the Council or any person may apply to the Fitness to Practise Committee for an inquiry, on the grounds listed in section 38(1).
Fitness to Practise Committee
The Council committee that receives an application for an inquiry, decides whether there is a prima facie case, holds the inquiry and reports its findings to the Council. No Preliminary Proceedings Committee sits before it.
Prima facie case
The first question the Committee answers: whether the evidence, before any answer to it, could support a finding. If it could, the Committee must hold the inquiry.
Professional misconduct
The first ground in section 38(1), measured against the Code of Practice (2022). It is one of the two findings the Council may publish without the dentist’s consent under section 38(5).
Unfitness to practise by reason of physical or mental disability
The second ground in section 38(1): the Dentists Act’s health ground, where the other Irish Acts say relevant medical disability. It goes to the same Fitness to Practise Committee.
Undertakings
A promise by the dentist about future practice, accepted by the Council in place of a step it could otherwise take, such as a High Court application.
Sanctions: advice, admonishment, censure, conditions, suspension and erasure
What the Council may decide after the Committee reports: advice, admonishment or censure (section 41), conditions (section 40), or erasure or suspension (section 39). Erasure is the Act’s word for removal, where the other Irish Acts say cancellation.
High Court confirmation
A Dental Council sanction does not take effect on its own: you may apply to the High Court within 21 days, otherwise the Council may apply ex parte, that is without you present, for confirmation. Since 6 May 2025 the same rule covers advice, admonishment and censure.

These descriptions summarise how the terms are used by the Dental Council and in the Dentists Act 1985, with short quotations from the published pages and guidance listed under Sources below. They are not legal advice. Your indemnifier, your union or professional body, or a solicitor should advise on your own case.

Questions dentists and dental professionals ask us

Frequently asked questions

Which courses should I take for a Dental Council complaint?

Start with the nine Core Set courses, then add the courses that match the concern in your letter. The Core Set covers the standards you are measured against, through the Ethics and Professionalism courses written to the Code of Practice (2022), and insight, reflection, remediation, the risk of repetition and the process itself. Each course is €100 (€70 with Bulk Buy 10); as a Bulk Buy of 2 or more, two courses are €175 and ten are €700.

Who decides: the Fitness to Practise Committee, the Council or the High Court?

The Fitness to Practise Committee decides whether there is a prima facie case and holds the inquiry; the Council decides the sanction; the High Court confirms it. Under the Dentists Act 1985 the Council or any person applies to the Committee for an inquiry, and there is no Preliminary Proceedings Committee. A sanction, from advice to erasure, takes effect only on High Court confirmation or once a 21-day window passes.

Can the Council suspend me before the inquiry is decided?

Yes, through the High Court. Under section 44 of the Dentists Act 1985 the Council may apply to the High Court for suspension, and the Annual Report 2024 records one dentist suspended that way in 2024. The Act sections and Council pages reviewed set out no other interim measure. If you receive notice of such an application, contact your adviser the same day.

Do I get a certificate, and does it count as CPD for the Dental Council?

Yes. Healthcare Ethics Courses issues a dated certificate for every course, recording 2 CPD hours, the course title and the date of completion. CPD is not yet mandatory in law for dentists in Ireland, but the Council says “the ethical requirement for dentists to undertake CPD remains unchanged”, and its CPD Guidance was revised in December 2019. Record the course and your reflection in your own CPD record.

How long do I have access, and can I get a certificate with a later date?

Access runs for twelve months from purchase; you start immediately and work at your own pace. The certificate records the date you completed the course, and that date does not change. If the Council, the Committee or an employer asks for recent evidence, you buy the course again: within twelve months a repeat is half price, and after that it is the full €100.

Will completing courses resolve my Dental Council complaint?

No. No course, from us or from anyone else, determines whether the Fitness to Practise Committee finds a prima facie case, what the inquiry finds, or what sanction the Council decides. What a course can do is help you build the insight and reflection your response needs, and give you a dated, verifiable certificate to evidence it.

How do I evidence insight and remediation to the Dental Council?

Through a written reflection that shows the four things set out in the section on what a response needs to show, from understanding what went wrong to meaningful change, with a dated certificate attached as evidence of the remediation. The Insight, Reflection and Remediation courses take each of the four in turn, and your adviser can tell you when to put the reflection forward.

I am suspended, erased or have a condition requiring a course. Can I take these, and do they qualify?

Yes, you can take them: there is no registration check and no requirement to hold current registration. Whether a course satisfies a condition under section 40 of the Dentists Act 1985, or an undertaking, is for the Council to decide. Read the wording with your adviser, and where it requires the Council’s agreement in advance, obtain that first.

The concern is about professional boundaries. What applies?

The Code of Practice regarding Professional Behaviour and Ethical Conduct (2022) is the standard a boundaries allegation is measured against, whether it concerns a patient or a colleague: a relationship that became too close, a dual relationship, contact outside the practice, gifts, conduct online, or an examination questioned on consent. Take advice before responding, and before contacting the patient or anyone connected with them.

The application concerns my health. Is that a disciplinary matter?

It is a separate ground, but not a separate route. Alleged unfitness to practise by reason of physical or mental disability is distinct from professional misconduct under section 38(1) of the Dentists Act 1985, yet the Act sends both to the same Fitness to Practise Committee, and the Council pages reviewed describe no separate health route. The Committee can still ask how the condition affected your practice and what you have put in place.

I qualified outside Ireland. Are these courses relevant?

Yes. A dentist who qualified elsewhere is answering a concern and learning an unfamiliar system at the same time. The vocabulary differs: an application for an inquiry rather than a complaint to a committee, a Fitness to Practise Committee that also screens the allegation first, erasure rather than striking off, and sanctions that wait on the High Court. Since 6 May 2025 a prohibition or restriction on practising elsewhere is itself a ground.

I am a dental nurse, hygienist, orthodontic therapist or clinical dental technician. Is this the right page?

Yes, with one caution. At the end of 2024 the Council’s registers held 836 dental nurses, 646 dental hygienists, 79 orthodontic therapists and 40 clinical dental technicians beside 3,783 dentists. The Register of Dental Nurses is voluntary, and the Council pages reviewed do not say whether its fitness to practise process applies to auxiliary dental workers as it does to dentists.

Is what I do confidential?

Yes. Courses are taken privately online. We never share participant details with the Dental Council, the Fitness to Practise Committee, the High Court, an employer, a union or an indemnifier unless you choose to do so yourself. Nothing on the certificate says why you took the course, and you can decide after completing it whether to include it in a response or an undertaking.

Other professions

Courses for the other Irish regulators

We publish equivalent remediation courses, written to each regulator’s own code, for every healthcare professional in Ireland.

Sources

Every source cited on this page

Each fact above comes from one of these pages, Acts and documents.

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