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Medical Council · NMBI · Dental Council · Pharmaceutical Society of Ireland · CORU · Complaint or fitness to practise inquiry

Probity and Honesty for Healthcare Professionals facing a complaint to your regulator, a fitness to practise inquiry or an allegation of dishonesty

Your honesty is in question — in a record, a claim, a disclosure or a statement?

  • Records — a note backdated, or a record altered to cover a missed entry or an error
  • Concealment — a clinical error not disclosed to the patient
  • Claims — an inflated or false claim, or a bill for work not done
  • Misrepresentation — qualifications or experience overstated in a CV, an application or an advertisement
  • Conflicts of interest — a financial interest in a referral or a product, not declared
  • Disclosure — an account to an employer or a regulator that was not complete or accurate
  • Plagiarism — CPD reflections copied from a colleague, or research data falsified
  • Any other concern — that questions your honesty or integrity

Facing a complaint or a fitness to practise inquiry in which your honesty is in question — before the Medical Council, NMBI, the Dental Council, the Pharmaceutical Society of Ireland or CORU?

This course is for a healthcare professional whose honesty or integrity is questioned in a complaint or a fitness to practise inquiry. This course helps you remediate — and show the remediation, with a dated certificate for your written response, your reflection, an undertaking or an inquiry.

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Immediate access · certificate on completion · twelve months' access

  • 2 CPD hours
  • Self-paced
  • Written for Ireland
  • CPD certificate
  • From €70 a course (Bulk Buy of 10)
Our team

At a glance

Who it is for
Any healthcare professional in Ireland facing a complaint, an employer process or a fitness to practise inquiry that questions their honesty: in records, claims and billing, disclosure of errors, qualifications, conflicts of interest or confidentiality
Regulator covered
Applies to practitioners registered with the Medical Council, the Nursing and Midwifery Board of Ireland (NMBI), the Dental Council, the Pharmaceutical Society of Ireland (PSI) or CORU
Length
10 sections, 55 lessons, 2 CPD hours
Format
Self-paced, online, immediate access, twelve months from purchase
Certificate
Certificate issued by Healthcare Ethics Courses on completion, dated, with the course title and 2 CPD hours
Price
€100 · from €70 a course (Bulk Buy of 10)
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Certificate issued by Healthcare Ethics CoursesRemediation courses for regulatory processes.

2CPD hours, issued by Healthcare Ethics Courses
10Sections, nine closing with a reflective quiz
55Lessons, plus a post-course assessment
€100 (€70 with Bulk Buy 10)One off. Twelve months' access

The certificate you will receive

Sample certificate of continuing professional development for Probity and Honesty for Healthcare Professionals, issued by Healthcare Ethics Courses, showing the name John Smith, 2 CPD hours and a date of completion, marked SAMPLE
Sample. Your certificate carries your name, the course title and the date you complete the course.

How healthcare professionals use it

  • With a written response to your regulator or its preliminary committee, alongside a reflection
  • When an undertaking or a consent is discussed, or in your evidence to an inquiry committee
  • As a dated record of remediation for the regulator when sanction is considered
Buy this course — €100 (€70 with Bulk Buy 10)

Who this course is for

Facing an allegation of dishonesty

A backdated note, a falsified record, a claim for work not done. The course explains why regulators respond to dishonesty differently from a clinical error, even where no patient was harmed, and what a response then needs (Section 5).

Facing a complaint to your regulator

The Medical Council, NMBI, the Dental Council, the PSI or CORU has written to tell you of a complaint. Your first written reply is where your honesty is read first. Section 7 sets out what a response should include.

After a clinical error that was not disclosed

The error itself may have been small; not telling the patient has become the concern. Section 5 covers why dishonesty added to an error escalates the risk, and Section 7 compares a weak and a strong response to a concealed clinical error.

Facing an audit or a claims review

A claims audit, a billing review or a stock check has found discrepancies. Section 6 covers probity in documentation, billing and digital records, and Section 7 compares a weak and a strong response to inflated claims.

Asked to show honesty at a hearing

The committee will weigh what you say about the lapse as well as the lapse itself. Section 8 covers why honesty matters in hearings, how regulators assess it, and the evidence that reassures them.

Under an undertaking, conditions or a sanction

An undertaking you have given, conditions on your registration or a sanction may ask you to show what you have done to address the concern. The dated certificate records 2 CPD hours, and the course shows the other evidence that sits beside it.

The concerns this course speaks to

Falsified or altered records

A late entry made to look contemporaneous, a chart altered to hide a missed dose. Sections 4 and 6 cover falsifying records and documentation integrity, and set a transparent late entry beside a backdated one.

Concealing a clinical error

A wrong dose or the wrong medicine, and the patient not told. Section 4 covers concealing clinical errors, Section 6 communication and candour, and Section 5 why concealment is treated as worse than the error itself.

Billing, claims and financial misconduct

Inflated claims, claims for procedures never performed, overcharging. Sections 4 and 6 cover financial misconduct and billing probity, and Section 7 a weak and a strong response to inflated claims, with repayment and independent billing audits.

Misrepresentation and false claims

Qualifications overstated in a CV, misleading advertising or applications. Section 4 covers misrepresentation, and Section 7 a strong response: the CV corrected, the issue disclosed, mentor oversight sought.

Conflicts of interest

A referral to a clinic you part-own, a product you hold shares in, recommended without disclosure. Section 4 has a lesson on conflicts of interest, and Section 2 covers transparency in disclosing them.

Honesty with employers and regulators

An account to an employer or a regulator that was not complete or accurate. The course names lying to regulators among the forms of dishonesty (Section 5), and Section 8 covers how honesty is assessed in fitness to practise processes. For a boundary concern, see the Professional Boundaries Course.

Plagiarism and research misconduct

CPD reflections copied from a colleague, data falsified in teaching or research. Section 4 has a lesson on plagiarism and research misconduct.

Digital honesty

An electronic record edited to hide a dispensing error, a misleading message. Section 6 covers digital honesty in records and messaging, and explains that altered electronic entries are traceable.

Facing a complaint to your regulator or a fitness to practise inquiry? This course helps you remediate — and show it.

Buy this course — €100 (€70 with Bulk Buy 10)

What the course covers

Ten sections and 55 lessons, with a reflective quiz closing each of the first nine and a post-course assessment at the end.

Section 01

Introduction — Why Probity and Honesty Matter in Irish Healthcare

Five lessons

Section 02

Defining Probity — Integrity, Transparency, and Fairness

Five lessons

Section 03

Regulator Perspectives — Probity Across Irish Healthcare

Six lessons

Section 04

Lapses in Probity and Honesty

Eight lessons

Section 05

Dishonesty vs Clinical Error — Why Regulators Respond Differently

Six lessons

Section 06

Probity in Documentation, Billing, and Communication

Five lessons

Section 07

Weak vs Strong Responses to Probity Concerns

Six lessons

Section 08

Demonstrating Honesty in Fitness-to-Practise and Remediation Processes

Six lessons

Section 09

Embedding Probity into Professional Identity and Resilience

Six lessons

Section 10

Conclusion and Key Takeaways

Two lessons, Conclusion and Key Takeaways, and the post-course assessment

Show every lesson title
Section 01 · Introduction — Why Probity and Honesty Matter in Irish Healthcare
What Probity Means in Healthcare; Why Regulators Prioritise Honesty; Honesty as Professional Identity; Consequences of Dishonesty; Why Probity Matters Today.
Section 02 · Defining Probity — Integrity, Transparency, and Fairness
Integrity — Doing the Right Thing, Even When Unobserved; Transparency — Openness in Actions and Communication; Fairness — Equity and Justice in Care; Probity in Everyday Practice; Why Probity Builds Public Trust.
Section 03 · Regulator Perspectives — Probity Across Irish Healthcare
Medical Council of Ireland; Nursing and Midwifery Board of Ireland (NMBI); Pharmaceutical Society of Ireland (PSI); Dental Council of Ireland; CORU — Health and Social Care Professionals Council; Shared Regulator Themes.
Section 04 · Lapses in Probity and Honesty
Falsifying or Altering Records; Concealing Clinical Errors; Financial Misconduct; Misrepresentation and False Claims; Breaches of Confidentiality for Personal Gain; Plagiarism or Research Misconduct; Conflicts of Interest; Consequences of Lapses in Probity.
Section 05 · Dishonesty vs Clinical Error — Why Regulators Respond Differently
Nature of Clinical Errors; Nature of Dishonesty; Why Dishonesty is Treated More Harshly; Dishonesty + Error = Escalated Risk; Learning from Both Errors and Dishonesty; Practical Lessons for Professionals.
Section 06 · Probity in Documentation, Billing, and Communication
Documentation Integrity; Billing and Financial Probity; Communication and Candour; Digital Honesty in Records and Messaging; Practical Safeguards for Probity.
Section 07 · Weak vs Strong Responses to Probity Concerns
Documentation Falsification; Concealed Clinical Error; Financial Misconduct; Misrepresentation of Qualifications; Confidentiality Breach; Key Lessons Across Cases.
Section 08 · Demonstrating Honesty in Fitness-to-Practise and Remediation Processes
Why Honesty Matters in Hearings; How Honesty is Assessed by Regulators; Weak vs Strong Demonstrations; Evidence That Reassures Regulators; Building a Remediation Portfolio; Long-Term Monitoring.
Section 09 · Embedding Probity into Professional Identity and Resilience
Probity as Professional Identity; Daily Habits That Reinforce Probity; Reflection and Accountability as Routine Practice; Building Resilience to Uphold Probity; Mentorship and Role Modelling; Sustaining Probity Across a Career.
Section 10 · Conclusion and Key Takeaways
Conclusion; Key Takeaways.

How to respond to a probity complaint or fitness to practise inquiry

Whether it is read by your employer, a preliminary committee or an inquiry committee, a response to a probity concern is read for honesty first. These are the four parts to set out, and what the course gives you for each.

In a probity case the response is itself evidence of honesty, or of its absence.

  1. AdmissionWhat you did, admitted plainly, without it was only paperwork or no harm was caused.Section 7 sets weak and strong responses side by side in five probity cases.
  2. The standard breachedNamed by you, in your own regulator’s code.Section 3 applies probity to each profession — doctors, nurses and midwives, pharmacists, dentists and the CORU professions — with an example for each.
  3. The effectOn patients, colleagues and public trust, even where no harm followed.Section 8 covers how honesty is assessed, including awareness of the consequences for patients, colleagues and public trust.
  4. Verifiable changeTargeted CPD, audits, supervisor attestations, and repayment where money was involved.Section 8 covers the remediation portfolio and the evidence that reassures — and this course is a dated item for it.

An apology without evidence of change gives the committee nothing to verify.

Take advice from your indemnifier, your union or professional body, or a solicitor before you respond to anyone.

Facing a complaint to your regulator or a fitness to practise inquiry? This course helps you remediate — and show it.

Buy this course — €100 (€70 with Bulk Buy 10)

How this course helps with a complaint or fitness to practise inquiry

Dishonesty is a theme of the cases

In the cases CORU concluded in 2022 to 2024, personal and professional conduct including dishonesty was a theme in 49%, the largest of the themes recorded (trends report). NMBI lists fraud or criminal matters among its categories of alleged conduct (State of Complaints 2024), and “Be Open and Honest” is one of the seven principles of the PSI Code of Conduct. The course covers lapses in probity (Section 4), why dishonesty is treated differently from clinical error (Section 5), and probity in documentation, billing and communication (Section 6).

Honesty in the response

The Medical Council’s Guidance on Sanctions counts “an apology to anyone affected at an early stage” in a doctor’s insight, and NMBI’s Guidance on Sanctions lists “acknowledgement and early admission” among mitigating factors. The sanctions available include censure with a fine of up to €5,000 for doctors (MPA s.71) and €2,000 for nurses and midwives (NMA s.69). Section 8 covers demonstrating honesty in fitness to practise and remediation processes. For the stages from the first letter to the High Court, see the fitness to practise process in Ireland, explained.

Read the primary sources

Who wrote it

Dr Shehzad Iqbal, course author and facilitator at Healthcare Ethics Ireland

Dr Shehzad Iqbal

Course author and facilitator, Healthcare Ethics Ireland

Dr Iqbal wrote this course. He combines clinical practice with a formal postgraduate qualification in healthcare law and ethics, and has worked with registrants across the regulated health professions, online and face to face, since 2020.

He founded Probity & Ethics in the United Kingdom in 2020 and Healthcare Ethics Courses, which issues the certificates, in 2025. More about us.

MBBS · MRCS · MRCGP · Postgraduate Certificate in Healthcare Law and Ethics, University of Dundee

Written and reviewed by Dr Shehzad Iqbal. Last reviewed .

In short

Probity and Honesty for Healthcare Professionals is a two-hour, self-paced remediation course for healthcare professionals in Ireland — registered with the Medical Council, NMBI, the Dental Council, the Pharmaceutical Society of Ireland or CORU — who face a complaint or a fitness to practise inquiry in which their honesty or integrity is questioned. It defines probity as integrity, transparency and fairness; applies it to doctors, nurses and midwives, pharmacists, dentists and the CORU professions; covers lapses in probity, from falsified records and concealed errors to financial misconduct, misrepresentation, conflicts of interest and plagiarism; explains why dishonesty is treated differently from clinical error; covers probity in documentation, billing, communication and digital records; compares weak and strong responses in five probity cases; shows how honesty is demonstrated in fitness to practise and remediation processes and what a remediation portfolio holds; and covers embedding probity in professional identity. Ten sections, the first nine closing with a reflective quiz, a post-course assessment, and a dated certificate from Healthcare Ethics Courses. It is remediation and dated evidence of it; it decides no complaint, and it is not a substitute for advice from your indemnifier, your union or professional body, or a solicitor.

What probity means in Irish healthcare regulation

Probity means acting with integrity, fairness and transparency in all professional matters — clinical, administrative and financial. That is the course’s definition (Section 1), and it reaches beyond telling the truth: integrity when no one is watching, transparency in records, billing and the disclosure of errors or conflicts of interest, and fairness to every patient (Section 2). It covers patient care, documentation, billing, communication and digital conduct.

The course explains why a regulator responds to dishonesty differently from a clinical error: an error can be unintended and remediable once disclosed and analysed, while dishonesty is a choice, and a professional who conceals once may conceal again (Section 5). Where dishonesty is found, it sets out what rebuilds trust: honest admission, insight, and evidence of change that someone else can verify (Sections 7 and 8).

In a written response, admit what you did without qualification, name the standard it breached, describe its effect on trust, and attach verifiable evidence of change.

What these words mean

The three terms that decide where a complaint goes, and the words the course is built on.

Preliminary Proceedings Committee
The committee of the Medical Council, NMBI, the PSI and CORU that looks at a complaint before any inquiry: it may take no further action, suggest mediation, conclude the matter with an undertaking or a consent where its Act allows, or refer the complaint to an inquiry. At the Dental Council, the Fitness to Practise Committee considers whether there is a prima facie case.
Fitness to practise inquiry
The hearing stage: before the Fitness to Practise Committee at the Medical Council, NMBI and the Dental Council, and before the Professional Conduct Committee or the Health Committee at the PSI and CORU. Any sanction heavier than an advice, admonishment or censure takes effect only when the High Court confirms it.
Professional misconduct
A ground of complaint under the Medical Practitioners, Nurses and Midwives, Pharmacy and Health and Social Care Professionals Acts, and a ground for an application for an inquiry under the Dentists Act. The Dental Council describes it as a serious falling short in the standards expected of a dentist; the PSI as behaviour that goes against its Code of Conduct for registered pharmacists; CORU as any act, omission or pattern of conduct that breaches the Code.
Probity, candour and the other terms the course uses
Probity
Acting with integrity, fairness and transparency in all professional matters: clinical, administrative and financial.
Integrity
Aligning behaviour with ethical standards consistently, including when no one is watching.
Transparency
Openness in documentation, communication, billing, and the disclosure of errors or conflicts of interest.
Candour
Telling the patient when something has gone wrong, truthfully and promptly. Since 26 September 2024, open disclosure of a notifiable incident has been required by law.
Late entry
A record added after the event and marked as late, with the time made clear. The course contrasts it with a backdated entry made to look contemporaneous.
Conflict of interest
A personal or financial interest that could influence patient care, such as a referral to a service you own. The course treats a hidden conflict as a breach of probity.
Misrepresentation
Misleading information in advertising, research or professional applications, including overstated qualifications.
Remediation portfolio
The collected evidence of honesty and change: reflective statements, targeted CPD certificates, audit or compliance results, mentor or supervisor attestations, and feedback from patients or colleagues.
Backdating
Making a late record look contemporaneous; the course treats it as dishonesty (Sections 6 and 7).

The Acts a complaint is made and decided under

Ireland’s five health regulators each work under their own Act, all five amended by the Regulated Professions (Health and Social Care) (Amendment) Act 2020. These are the sections that say who may complain, on what grounds, and who looks at the complaint first.

Medical Council — Medical Practitioners Act 2007, section 57

A person, including the Council, may complain to the chief executive officer. The grounds include professional misconduct, poor professional performance, a relevant medical disability, and a failure to comply with a condition, an undertaking or a consent. The chief executive officer looks at the complaint first, an Authorised Officer may gather the facts, and the Preliminary Proceedings Committee decides whether there is enough cause to take further action. Read it.

For this course: Section 3 applies probity to doctors, and Section 7 compares a weak and a strong response to a concealed prescribing error.

NMBI — Nurses and Midwives Act 2011, section 55

A person, including the Board, may complain to the chief executive officer. The grounds include professional misconduct, poor professional performance, non-compliance with a code of professional conduct, a relevant medical disability, and an irregularity in relation to the custody, prescription or supply of a controlled drug. A Preliminary Proceedings Committee, assisted by a case officer, may refer a complaint to the Fitness to Practise Committee for a sworn oral inquiry. Read it.

For this course: Section 3 covers honesty in records and handovers for nurses and midwives, and Section 7 a weak and a strong response to backdated notes.

Dental Council — Dentists Act 1985, section 38

The Council or any person may apply to the Fitness to Practise Committee for an inquiry, on grounds that include alleged professional misconduct and alleged unfitness to practise by reason of physical or mental disability. The Fitness to Practise Committee considers whether there is a prima facie case, and if there is, it holds the inquiry. Read it.

For this course: Section 3 covers honesty in treatment planning and cost communication for dentists, and Section 7 a response to inflated PRSI claims.

Pharmaceutical Society of Ireland — Pharmacy Act 2007, section 35

A complaint may be made in writing by or on behalf of any person, or by the registrar. The grounds include professional misconduct, poor professional performance, the effect on practice of a physical or mental ailment, emotional disturbance, or alcohol or drug addiction, and a failure to comply with a condition or an undertaking. The PSI separates a concern from a statutory complaint, which is for issues of a serious nature; its Preliminary Proceedings Committee may refer a complaint to a committee of inquiry or to mediation. Read it.

For this course: Section 3 covers accurate stock and controlled drug records for pharmacists, and Section 7 a response to a confidentiality breach.

CORU — Health and Social Care Professionals Act 2005, section 52

A complaint may be made to the Council by or on behalf of any person, or by a registration board. The grounds include professional misconduct, which CORU describes as any act, omission or pattern of conduct that breaches the Code, and poor professional performance. The Preliminary Proceedings Committee screens out complaints that are trivial, vexatious, without substance or made in bad faith; the Professional Conduct Committee deals with conduct or competence, and the Health Committee with whether a registrant’s health is affecting their ability to practise. Read it.

For this course: CORU’s trends report records dishonesty within the largest theme of concluded cases; Section 7 covers a response to misrepresented qualifications.

Also engaged: Sanctions — advice, admonishment or censure, conditions, suspension and cancellation (erasure under the Dentists Act): Medical Practitioners Act s.71, Nurses and Midwives Act s.69, Dentists Act ss.39 to 41, Pharmacy Act s.48, Health and Social Care Professionals Act s.66 · High Court confirmation — the heavier sanctions take effect only when the High Court confirms them; an advice, admonishment or censure on confirmation or once the appeal window of 21 or 30 days passes without an appeal · The 2020 Act — the Regulated Professions (Health and Social Care) (Amendment) Act 2020, which amended all five Acts in stages from 2021 to 2025.

Courses with the Ethics and Professionalism pair written to your own regulator’s code — for doctors, nurses and midwives, dentists, pharmacists and all other healthcare professionals, or every course →

Frequently asked questions

Why is dishonesty treated differently from a clinical error?

The course explains it through intent, accountability and trust: an error can be unintended and remediable once disclosed and analysed, while dishonesty is a choice, and a professional who conceals may conceal again. When an error is compounded by dishonesty, the risk escalates. Section 5 covers the distinction and what each needs by way of remediation.

I backdated a note. What should my response say?

That you backdated it, why that breached honesty and accountability under your regulator’s code, and what you have done since. Section 7 sets a weak response (it was only paperwork) beside a strong one: the lapse admitted, targeted CPD, a checklist introduced, supervisor audits confirming the change. Take advice before you write it.

No patient was harmed. Is it still serious?

The course is clear that dishonesty is treated as a serious matter even where no patient was harmed, because it undermines the trust that care depends on. A response that relies on no harm was caused reads as minimisation; the course shows the alternative (Sections 1 and 7).

Money was involved. Should I repay it?

The course treats repayment as part of a strong response to financial misconduct: in its example, the funds are repaid, targeted CPD completed and independent billing audits arranged (Section 7). Ask your adviser how and when to do it, and keep a record. For billing, claims and conflicts of interest in more depth, see Financial Integrity for Healthcare Professionals.

Should I take advice before I respond?

Yes — before anything is written to the regulator, a committee or your employer. Ask your indemnifier, your union or professional body, or a solicitor to read your response before it is sent, and keep a copy of everything you send. Nothing on this page is legal advice.

Can this course be used as evidence of remediation?

It can be part of the evidence, but no course decides a complaint. It gives you a dated certificate of 2 CPD hours. Section 8 covers the remediation portfolio around it: reflective statements, targeted CPD, audit or compliance results, mentor or supervisor attestations, and feedback from patients or colleagues.

How long does it take, and how long do I have access?

The course is 2 CPD hours, self-paced, with access for twelve months from purchase. The certificate is issued on completion, dated, with the course title and the CPD hours. Whether the hours count towards your own CPD requirement is for your regulator or scheme to say: doctors must undertake a minimum of 50 hours in each scheme year, and CORU registrants must achieve 30 CPD credits in every 12-month period.

Can I get a certificate with a later date?

No. The certificate records the date you completed the course, and that date does not change. If your regulator, an inquiry committee or an employer asks for recent evidence, you buy the course again: half price within twelve months of your original purchase, the full €100 after that.

Will anyone be told that I am taking the course?

No. Nobody is told you are enrolled. We do not share participant details with any regulator, an employer, a union or an indemnifier; the certificate reaches them only if you attach it to your own response.

A probity concern can involve records, money and candour together. These are the courses that pair with this one.

Financial Integrity for Healthcare Professionals

Billing, fees and claims, conflicts of interest, gifts and sponsorship, prescribing and referrals, and remediation after a financial concern.

2 CPD hours · €100 (€70 with Bulk Buy 10)

Documentation for Healthcare Professionals

Good clinical documentation, consent and capacity, handover records, digital records and data protection, and records during a complaint.

2 CPD hours · €100 (€70 with Bulk Buy 10)

Duty of Candour for Healthcare Professionals

When the duty applies, talking with patients and families after an adverse event, and candour during complaints and reviews.

2 CPD hours · €100 (€70 with Bulk Buy 10)

Professional Ethics Course

Probity, boundaries and conflicts of interest, digital professionalism, weak and strong demonstrations of professional ethics, and ethical portfolios.

2 CPD hours · €100 (€70 with Bulk Buy 10)

Rebuilding Trust of Patients, Colleagues, the Public and the Regulator

How trust is lost, and how it is rebuilt with patients, the public, teams and the regulator: insight, remediation and future risk.

2 CPD hours · €100 (€70 with Bulk Buy 10)

Insight for Fitness to Practise

What insight is, how the five regulators frame it, weak and strong demonstrations of insight, and how insight is shown in a portfolio and at a hearing.

2 CPD hours · €100 (€70 with Bulk Buy 10)

Remediation for Fitness to Practise

What a regulator looks for in remediation, what a remediation portfolio contains, case studies across five professions, and remediation at a hearing.

2 CPD hours · €100 (€70 with Bulk Buy 10)

Probity and Honesty for Healthcare Professionals

This course. Integrity, transparency and fairness, dishonesty set against clinical error, probity in documentation and billing, and weak and strong responses to a probity concern.

2 CPD hours · You are here

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CPD CoursesBulk Buy OfferFrom €70 a course(Bulk Buy of 10)Save up to€300